Mercedes-Benz of Paramus - Service Center
Paramus, NJ
946 Reviews of Mercedes-Benz of Paramus - Service Center
The Mercedes staff member who was in charge of me kindly explained everything about the car, and while it was being repaired, they texted me every day to give me updates. The repair work was also done very explained everything about the car, and while it was being repaired, they texted me every day to give me updates. The repair work was also done very well. More
My experience with the service department was outstanding, and I would also like to commend Domenic Rigante in the parts department for his remarkable assistance. outstanding, and I would also like to commend Domenic Rigante in the parts department for his remarkable assistance. More
Two of the best in Service at Mercedes-Benz of Paramus are Ben Wright and Lee Reyes. Once you purchase or lease a car from a Delearship, the entire team becomes a family affair. Thankfully , both Lee and are Ben Wright and Lee Reyes. Once you purchase or lease a car from a Delearship, the entire team becomes a family affair. Thankfully , both Lee and Ben are like having the best brothers anyone could ever hope for.. Their individual dedication to unparalleled service far exceeds all expectations. Ben and Lee are committed to a a smooth and efficient service journey. You know you are in the best of hands as you are guided through the process of service, loaner needs and follow-up in such a manner that you feel safe, well taken care and confident that the job will be done correctly. Thank you to both Lee and Ben for their amazing job performance… they are always willing to go the extre mile!! Respectfully - Loretta V & Alexandra T. More
The service was very prompt. They kept me informed of what was taking place. The experience was excellent.. They kept me informed of what was taking place. The experience was excellent.. More
Excellent and quick service. Scheduling, drop off, payment and pickup are a breeze. Communication before and during simple thru text. Scheduling, drop off, payment and pickup are a breeze. Communication before and during simple thru text. More
Excellent after sale service. Good follow up. Excellent communication during the service to keep client informed Good follow up. Excellent communication during the service to keep client informed More
The advisor guided me through the process very carefully and my car maintenance was performed. and my car maintenance was performed. More