Mercedes-Benz of Paramus - Service Center

I am happy with the service I had received in the past David Wong is awesome. He assisted me as a sales man to purchase a car . He wasn’t pushy but respected me and listened . David Wong is awesome. He assisted me as a sales man to purchase a car . He wasn’t pushy but respected me and listened . Ashley is awesome she took care of me when I came to have repairs done on my panoramic roof . She set me up with a loaner . Both David and Ashley are true assets to Paramus Mercedes . I am very satisfied. Thank you both . More

Great experience I love this place from sales to finance to service Can’t be beat finance to service Can’t be beat More

Tamar, is the best service advisor! She is helpful and hands on. She truly cares about her clients! She is helpful and hands on. She truly cares about her clients! More

Very friendly, respectful and professional with their work always help solved your problem and they are very understanding work always help solved your problem and they are very understanding More

It took almost 2 days after I made an appointment was when they first looked at my sprinter and another 2 days to fix the problem. Basically, it was 4 days without my delivery vehicle causing me me a wh when they first looked at my sprinter and another 2 days to fix the problem. Basically, it was 4 days without my delivery vehicle causing me me a whole week of list delivery business. More

I had an appointment for a sunroof recall. I brought the car in 8:00am on a Monday morning. The car wasn’t looked at until Tuesday at that point the part needed to be ordered and the job wasn’ I brought the car in 8:00am on a Monday morning. The car wasn’t looked at until Tuesday at that point the part needed to be ordered and the job wasn’t completed until Thursday afternoon. More

Great service and courteous staff. Very clean and modern facilities. Parts department is excellent As well. Very clean and modern facilities. Parts department is excellent As well. More

Teressa Zarour my advisor comprehensively went through the detail of work and took care of it in efficient manner. I appreciate her customer service and attention to details. the detail of work and took care of it in efficient manner. I appreciate her customer service and attention to details. More

I'm very please with the service provided to my vehicle the issue was resolved the issue was resolved More

Courteous, extremely helpful. Picked my car up and dropped off and everyone i came in contact with either by phone or in person was very professional and kind! Picked my car up and dropped off and everyone i came in contact with either by phone or in person was very professional and kind! More