Mercedes-Benz of Plano

Mercedes Benz of Plano is a stellar dealership across the board. Not only service department, but also roadside assistance 24/7 and the sales department. I am 500% satisfied every single time. :) board. Not only service department, but also roadside assistance 24/7 and the sales department. I am 500% satisfied every single time. :) More

All work that was scheduled was preformed. Our advisor kept us informed of the process along the way. We purchased a tire and wheel package when we bought the car and that came in very handy on this visi kept us informed of the process along the way. We purchased a tire and wheel package when we bought the car and that came in very handy on this visit. Very satisfied! More

I recently leased my 4th convertible from Mercedes Benz of Plano and the experience from picking what I wanted for the car, ordering the car, waiting for it to get here from Germany, and finally, having th of Plano and the experience from picking what I wanted for the car, ordering the car, waiting for it to get here from Germany, and finally, having the car personally delivered to me has been 5 star all the way. My salesman Taylor has been attentive and in constant communication with me over the past several months. Even though he knew I was in contact with Mercedes Benz Financial Services to let them know why I wasn't turning my present car in on time, he still called and spoke with them himself. I was allowed to keep my current lease until the new car arrived. I strongly recommend this dealership for purchasing/leasing a car as well as the service one gets from the service department. More

Awesome service by advisor Clayton & technician who fixed our issue! Will definitely choose Benz when I next get my next car. Very impressed the professional help they gave us our issue! Will definitely choose Benz when I next get my next car. Very impressed the professional help they gave us More

They work with you on trades, buying and financing. They have a good inventory, parts group and service area. If you frequent them, loyalty pays off. have a good inventory, parts group and service area. If you frequent them, loyalty pays off. More

In my 25 years of dealing with car salesman, I have never come across such exceptional service like we got from Ben. We drove a rental car from Austin to pick up the 2020 sprinter van. Ben was so nice to pic come across such exceptional service like we got from Ben. We drove a rental car from Austin to pick up the 2020 sprinter van. Ben was so nice to pick us up from the rental agency. It was a pleasure doing business with Ben. As soon as I emailed the dealership expressing my interest in the van, I immediately got a call from Ben. Our negotiations were quick and hassle free, Ben took care of all the paperwork and loan process. We were in and out of the dealership in a couple of hours with our new Van. I would definitely recommend calling Ben if you are in the market for a new Mercedes Benz vehicle. More

Everyone seems very professional and has a great customer service ! Cedric and Hasan are really amazing employees! They are very knowledgeable and very courteous ! I will recommend this dealer to everyone service ! Cedric and Hasan are really amazing employees! They are very knowledgeable and very courteous ! I will recommend this dealer to everyone More

Very nice service. Prompt. Efficient. Ben was polite and the job was done quickly. The car was washed and vacuumed too. Word word word word the job was done quickly. The car was washed and vacuumed too. Word word word word More

Excellent service for my car’s yearly checkup. Aly was so knowledgeable and respect to all of my requests. He was a pleasure to work with. knowledgeable and respect to all of my requests. He was a pleasure to work with. More

Service was done in a timely manner and was complete. Chuck Pullen is my service advison and met me at the service entrance. Chuck reviewed the service done with me, and expedited the work. My only c Chuck Pullen is my service advison and met me at the service entrance. Chuck reviewed the service done with me, and expedited the work. My only complaint is the cost of the service - nearly $80 for the oil, in addition to the labor charged. Three hundred dollars for a state inspection and basic service to the vehicle (service A0 - oil and filter change, and a vehicle check) seems totally out of line. More