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Mercedes-Benz of Plano
Plano, TX
2,139 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,139 reviews
December 09, 2020
Great service. Knowledgeable and helpful stuff. Check in process very simple and quick. Service done on time as promised. Would defiantly recommend to others. Thanks, process very simple and quick. Service done on time as promised. Would defiantly recommend to others. Thanks, More
by edubovsky51
Employees Worked With
Marc Henley
December 09, 2020
Mark Cobb Mercedes of Plano Service Representative did a great job servicing my vehicle. The service performed was a Texas state inspection. Inspection was performed in a professional and timely fashion. great job servicing my vehicle. The service performed was a Texas state inspection. Inspection was performed in a professional and timely fashion. I give Mark an excellent review. More
by lwriddle
Employees Worked With
Mark Cobb
December 08, 2020
Great customer service, Ben Mitchel is an excellent service advisor. Very customer oriented. Everyone seems to understand the value of an existing customer versus trying to acquire new service business service advisor. Very customer oriented. Everyone seems to understand the value of an existing customer versus trying to acquire new service business. More
by jeffcobra427
Employees Worked With
Ben Mitchel
December 07, 2020
Beautiful car at great price. In and out in about an hour. Alex had everything ready for us. Would definitely recommend Not the usual dreaded buying experience hour. Alex had everything ready for us. Would definitely recommend Not the usual dreaded buying experience More
by electrishion
Employees Worked With
Alex Rosas
December 07, 2020
Great service! Advisor Mark is a very knowledgeable person and friendly as well. Enjoy the loaner car service, able to try different model. Will recommend to friends. person and friendly as well. Enjoy the loaner car service, able to try different model. Will recommend to friends. More
by dallas3388
Employees Worked With
Mark Cobb
December 06, 2020
Took my daughter’s car in for a airbag recall. Service was excellent as usual. Glenn Manther was great to work with. He was friendly and professional. was excellent as usual. Glenn Manther was great to work with. He was friendly and professional. More
by fvelaiii
Employees Worked With
Glenn Manther
December 03, 2020
Darren Shin made this experience so refreshing. He took his time, most importantly he didn't make us feel pressured to buy. I would definitely recommend anyone who is looking to purchase a Mercedes is to g his time, most importantly he didn't make us feel pressured to buy. I would definitely recommend anyone who is looking to purchase a Mercedes is to go through this process with Darren. I also recommend this dealership as well, their customer service is exceptional!!! More
by coex
December 02, 2020
Best people. Great service Shuttle service Nice Best people. Great service Shuttle service Nice lounge Beautiful dealership Ugh ghoul ihw jjj nigh nnn. Uighur Kim few n vi ces nut fb Huggi Best people. Great service Shuttle service Nice lounge Beautiful dealership Ugh ghoul ihw jjj nigh nnn. Uighur Kim few n vi ces nut fb Huggies More
by Mail
Employees Worked With
Mark cobb
December 02, 2020
Purchased a used 2018 on Saturday. Car was filthy at delivery. I have owned 4 Mercedes and never received such a dirty car. Very disappointed by entire experience and will go back to Mercedes of McKinn delivery. I have owned 4 Mercedes and never received such a dirty car. Very disappointed by entire experience and will go back to Mercedes of McKinney More
by Disappointed
Employees Worked With
