Mercedes-Benz of Plano

Service above and beyond My service advisor Chuck, Thank you! You went above and beyond my expectations on the service provide to my vehicle. You worked with me and corporate My service advisor Chuck, Thank you! You went above and beyond my expectations on the service provide to my vehicle. You worked with me and corporate to settle all descrepencies with my vehicle. I can’t thank you enough. More

Oil change went great They took my car, even though I was technically a walk in. Car washed and lots of treats at the lounge. Free Wifi so you can do your work while you wa They took my car, even though I was technically a walk in. Car washed and lots of treats at the lounge. Free Wifi so you can do your work while you wait. Waited an hour and the car was ready to go. Stay classy, MB! Good work!!! More

Great Service Advisor Chad always provides a complete overview of what will be addressed during my service visits. He also keeps me updated on the progress via text message Chad always provides a complete overview of what will be addressed during my service visits. He also keeps me updated on the progress via text messages or a call. More

Annual maintenance The car maintenance was routine and there were no problems. Appointment was on time and car returned at the end of the day. Loaner car was hassle free The car maintenance was routine and there were no problems. Appointment was on time and car returned at the end of the day. Loaner car was hassle free. More

Highly recommend Mercedes Benz of Plano I’m a repeat customer. Everyone is a top notch professional. Beautiful dealership in the heart of PLANO. The finance department was extremely helpf I’m a repeat customer. Everyone is a top notch professional. Beautiful dealership in the heart of PLANO. The finance department was extremely helpful. Thanks for the help! More

Great to work with. Knowledgeable, friendly, and eager to please! Found me the car i liked at a price i liked. Enjoyed the experience- Thank you! to work with. Knowledgeable, friendly, and eager to please! Found me the car i liked at a price i liked. Enjoyed the experience- Thank you! More

Great Customer Service!! Excellent Customer service, I highly recommend MB Plano! Zach Robinson , and the service department were very friendly, and accommodating, they queee Excellent Customer service, I highly recommend MB Plano! Zach Robinson , and the service department were very friendly, and accommodating, they queeezd me in late on a Friday evening, without an appointment. Really helped me out , much appreciated!! More

Steve Gleason and MB of Plano are amazing Mr. Gleason and his team were exceptional with regard to service and professionalism. They were able to cater to my schedule and specific needs. The d Mr. Gleason and his team were exceptional with regard to service and professionalism. They were able to cater to my schedule and specific needs. The do justice to the Mercedes brand and the expectations of customers and create deal that makes you happy about your purchase for the long haul (so important). More

Excellent Customer Service I've never had a bad experience at MB Plano. They are always courteous and extremely helpful. No pressure, just great service! Stephen in the service I've never had a bad experience at MB Plano. They are always courteous and extremely helpful. No pressure, just great service! Stephen in the service department is AWESOME! More

Excellent Job! I had stop going to MB Plano for service work because I had some issues at the old location with repairs not being completed properly. I had a warran I had stop going to MB Plano for service work because I had some issues at the old location with repairs not being completed properly. I had a warranty/recall item on my E63 that had to be done at a dealer and didn't want to drive downtown to Park Place, so gave them another try. Bennie did a great job! Even fixed a fog light for me at a very reasonable price. More