Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,135 reviews
December 20, 2018
B1 Review The service was fast, my car was washed and ready before the scheduled time given. My handler Chuck was friendly from start to finish. The lady that c The service was fast, my car was washed and ready before the scheduled time given. My handler Chuck was friendly from start to finish. The lady that checked my out was friendly as well. More
by Tcanpruitt
December 20, 2018
Service A I’m so impressed with the care and professionalism of Marc Henley. The loaner was ready upon my arrival and our discussion about what the service wou I’m so impressed with the care and professionalism of Marc Henley. The loaner was ready upon my arrival and our discussion about what the service would entail and putting two new tires on were explained clearly. Marc is so caring and personable and demonstrates a great name for the dealership. I was not able to select employee I worked because Marc Henley was not listed! More
by Eringobrah
Employees Worked With
Marc Henley, Creed Boyer
December 14, 2018
Looking to turn in lease and get new pricing Salesman may have been busy but did not call back and I had to keep calling him for pricing. Didn’t seem to want the business. Salesman may have been busy but did not call back and I had to keep calling him for pricing. Didn’t seem to want the business. More
by Tryingtobuyacar
Employees Worked With
Curtis
December 14, 2018
Service appt Service required but other issues arose. Currently working on matter. Loaner provided. Vehicle has been a great vehicle and plan to purchaae agai Service required but other issues arose. Currently working on matter. Loaner provided. Vehicle has been a great vehicle and plan to purchaae again.vehicle. Service rep in Benny Christensen. More
by Ladevil69
Employees Worked With
December 13, 2018
Great people and honest. Taylor was very helpful. worked on getting the best deal with fianance and kept me in the loop on everything going on. worked on getting the best deal with fianance and kept me in the loop on everything going on. More
by CPC
Employees Worked With
Taylor, Rob, David
December 13, 2018
Satisfied Customer The individuals at Mercedes Benz of Plano are extremely welcoming and helpful. Doing my purchasing process the team had my best interest at hand. Th The individuals at Mercedes Benz of Plano are extremely welcoming and helpful. Doing my purchasing process the team had my best interest at hand. Thanks to Dana Menace, Chris in Financa and the executive team. Think I will be a customer in the future as well. More
by PtzzofTX
Employees Worked With
Dana Menace, Chris Moss
December 12, 2018
2019 GLS I had a fabulous experience with Mike Aman I just purchased my new GLS Their outstanding customer service and attention to detail made the whole exper I had a fabulous experience with Mike Aman I just purchased my new GLS Their outstanding customer service and attention to detail made the whole experience so delightful, They are curteuos , professional and respectful of my time. I highly recommend Mike Aman and Mercedes Benz of Plano. More
by Patel
Employees Worked With
Mike Aman
December 12, 2018
2015 C300 It was an amazing experience this was my first time doing business with Mercedes Mike was extremely amazing and easy to work with, I have always been It was an amazing experience this was my first time doing business with Mercedes Mike was extremely amazing and easy to work with, I have always been uneas with sales people, he actually changed my mind I will be back in 3 year's More
by Voelker123
December 12, 2018
Great Customer service. I stopped in for my Service A maintenance on a busy day without a appointment. Luckily Asif was able get in quickly and my car was returned before 5 p I stopped in for my Service A maintenance on a busy day without a appointment. Luckily Asif was able get in quickly and my car was returned before 5 pm traffic! More
by MBGIRLY
Employees Worked With
Asif
December 06, 2018
Service for recal I have an appointment to replace air bags as recall at 8:00am last Saturday. I just wait at this Mercedes Benz dealership exactly 2 hours with coffee I have an appointment to replace air bags as recall at 8:00am last Saturday. I just wait at this Mercedes Benz dealership exactly 2 hours with coffee & fruits. After 2 hours my MB was serviced & washed! Matt Workman who is advisor which I contacred with. He is professional & friendly. Highly recommended! More
by TLMB
Employees Worked With
Matt Workman
