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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

December 28, 2024

Great customer service and excellent communication. Our service advisor was great his communication was very helpful and professional. More

by LAWRENCE7448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Gleason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Reininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Mercedes-Benz of Plano responded

Lawrence, thank you for sharing 5-stars and noting great customer service and excellent communciation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 27, 2024

There are a lot of car inventory, Adapt to various options to make my purchasing convenient. The salesperson was very polite, friendly, honest and convincing. Made my purchase process very easy and sm More

by Jin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jairo Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
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Dec 27, 2024 -

Mercedes-Benz of Plano responded

Jin, thank you for sharing 5-stars and noting that our sales team was polite, honest and convincing! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 27, 2024

The service here is seamless and professional. Everything was great and I'll always come to this location for my maintenance:) More

by Kkaseke101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Young
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Dec 27, 2024 -

Mercedes-Benz of Plano responded

Kkaseke101, thank you for sharing 5-stars! We appreciate your endorsement noting seamless and professional sevice. We look forward to serving you additionally in the future. Thanks again!

December 27, 2024

Great service and experience at Mercedes Benz of Plano! Todd was very helpful and informative when helping me to narrow down my choices for a vehicle - especially about the bells and whistles on my GLC. I More

by Dr.shelleybenton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Mercedes-Benz of Plano responded

Dr.shelleybenton, thank you for sharing 5-stars! We're glad to hear Todd is helpful and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

December 27, 2024

I was able to drop off my vehicle to be serviced and retrieve it once I returned from vacation, which I appreciated. Service was great. More

by Jasniclee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Henley
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Dec 27, 2024 -

Mercedes-Benz of Plano responded

Jasniclee, thank you for sharing 5-stars! We're pleased to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

December 27, 2024

Great that we kept repair and service costs covered by the plans I purchased when buying my car More

by Murphneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
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Dec 27, 2024 -

Mercedes-Benz of Plano responded

Murphneil, thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

December 27, 2024

As in previous purchases, our transaction and purchase of a new car was a no hassle pleasant experience Eric was professional and helped us immensely in our selection. Alex Walked us through the purchase and More

by Cyndeevh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Dec 27, 2024 -

Mercedes-Benz of Plano responded

Cyndeevh, thank you for sharing 5-stars! We're happy to hear Eric and Alex are professional and provided a pleasant experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 27, 2024

Sabrina in service was awesome to work with, she made me feel as if she really cared about me and my concerns. Stephen Moore spent time to answer questions and provide helpful information knowing I was not More

by Huntn317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Mercedes-Benz of Plano responded

Huntn317, thank you for sharing 5-stars and noting Sabrina is awesome to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 26, 2024

This is the best Mercedes Benz dealership in DFW area. Also, the sales people here are very good as I had a great experience with Darren Shin during buying my Mercedes. More

by ap5511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Mercedes-Benz of Plano responded

ap5511, thank you for sharing 5-stars! We're happy to hear Darren Shin provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

December 26, 2024

Manny Rodriguez makes the service aspect of the dealership a pleasure to go through. His patience & professionalism is second to none. More

by deanliter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
Report | Print
Dec 27, 2024 -

Mercedes-Benz of Plano responded

deanliter, thank you for sharing 5-stars and noting that Manny wa a pleasure to work with and showed patience and professionalism! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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