Mercedes-Benz of Plano

Great experience. The entire process from scheduling my appointment with Matt to the pleasant young man that checked in my SUV and referred me to Zach, to Zach getting The entire process from scheduling my appointment with Matt to the pleasant young man that checked in my SUV and referred me to Zach, to Zach getting my service taken care of, to the nice young man that took me to Zach's b/u and brought out my vehicle, was professional, thorough and pleasant. Zach was very thorough in explaining and helping me understand some options with two other issues I've been experiencing. Good job guys. I'm a happy customer. More

Excellent purchase experience of my first Mercedes vehicle(gle350). Very professional and helpful. We were very happy with the entire buying process. Thank you and keep up the good work. vehicle(gle350). Very professional and helpful. We were very happy with the entire buying process. Thank you and keep up the good work. More

The account representative and rental attendants are very professional. They take the time to address customer questions. The service was Prompt. I will use again. professional. They take the time to address customer questions. The service was Prompt. I will use again. More

Very friendly and customer oriented. If loaner is needed they always have it. Prices are high but it’s a Mercedes, it’s expected. If loaner is needed they always have it. Prices are high but it’s a Mercedes, it’s expected. More

Excellent customer service and pretty knowledgeable people I will recommend my family and friends in your dealership people I will recommend my family and friends in your dealership More

Great service advisor! Aly took care of all my needs and kept me informed. I have been going here for years and always have great service. Aly took care of all my needs and kept me informed. I have been going here for years and always have great service. More

Eric Alejandra was very professional he helped and guided me through the process and steps. Awsome experience. There was also was a black lady with a face mask whom was not in that department helped guided me through the process and steps. Awsome experience. There was also was a black lady with a face mask whom was not in that department helped me when I picked up my car. She helped me even though it was not her department. More

The service managers and staff are very thorough and personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. More

From the moment we walked into service center and met our advisor Chad we felt completely cared for! Our Sprinter was in and out in a very timely manner. We will definitely return for future service! advisor Chad we felt completely cared for! Our Sprinter was in and out in a very timely manner. We will definitely return for future service! More

Always receive professional and knowledgeable help in keeping my vehicular in top shape. Recommend this dealership. keeping my vehicular in top shape. Recommend this dealership. More