Mercedes-Benz of Plano - Service Center

Best customer service I’ve experienced in my years of owning a car. Everything was top notch from the facilities, to the customer service, to the transportation program and how fast my car was done. I wa owning a car. Everything was top notch from the facilities, to the customer service, to the transportation program and how fast my car was done. I was even charged less than the original quote. Would highly, highly recommend More

Patrick my services mgr, was awesome and everything was completed as scheduled. The you for your professional service. completed as scheduled. The you for your professional service. More

Once again Mercedes Benz Of Plano does not disappoint. They have taken care of several of my cars and I never leave feeling like a number. Their automated systems make it so easy to communicate yet the ad They have taken care of several of my cars and I never leave feeling like a number. Their automated systems make it so easy to communicate yet the added value of having a dedicated service advisor enhances the experience. I am a customer for life. Thank you Jorge and MBPlano. More

Great service, good courtesy drop off provided. 20k service was done in two hours. Patrick was good to fill out user service logs 20k service was done in two hours. Patrick was good to fill out user service logs More

Timely, no issues, great communication and reliable service. Everything worked as expected!! Will come back for sure!! service. Everything worked as expected!! Will come back for sure!! More

Fast service. They were willing to have my car brought in for an inspection when other dealerships were giving no options at all. They were willing to have my car brought in for an inspection when other dealerships were giving no options at all. More

I came to this dealership after getting terrible/NO service from the McKinney Mercedes dealership. What a refreshing difference the Plano location is! service from the McKinney Mercedes dealership. What a refreshing difference the Plano location is! More

John the service manager was very courteous I got the problem fixed. I liked the alto ride to home and also the ride from home to the service center to pick up my car problem fixed. I liked the alto ride to home and also the ride from home to the service center to pick up my car More

Jay Henderson and team are excellent! Great customer service. Answered all of my questions and went up and beyond. Great customer service. Answered all of my questions and went up and beyond. More

Eric Alejandrez My service advisor is very helpful and makes sure everything is taken care of as soon as I drive into the Service Center. Very fortunate to have him as my advisor makes sure everything is taken care of as soon as I drive into the Service Center. Very fortunate to have him as my advisor More