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Mercedes-Benz of Portland
Portland, OR
2,519 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,519 reviews
January 04, 2025
I had the pleasure of working with Maya Moore, the service receptionist, and I couldn't be more impressed with her exceptional customer service. From the moment I contacted the office, Maya made the e service receptionist, and I couldn't be more impressed with her exceptional customer service. From the moment I contacted the office, Maya made the entire appointment scheduling process smooth and efficient. She was not only professional and courteous but also took the time to listen to my needs and offer helpful suggestions. Her attention to detail ensured that all my appointments were booked promptly, and I felt genuinely valued as a customer. It's clear that Maya is dedicated to providing an outstanding experience, and I truly appreciated her friendly, proactive approach. She's an asset to the team, and I look forward to working with her again in the future! More
by Greg Smith
Employees Worked With
January 04, 2025
Professional and courteous Listened to my questions and provided good answers. Not my typical experience with car sealerships. provided good answers. Not my typical experience with car sealerships. More
by KENVART
Verified CustomerEmployees Worked With
Other Employees :
Andrew Fox
January 04, 2025
Good Team. Corporate. Careful. Sold me 10 G wagons, but staff changes too quick. Don’t know how to be loyal to a buyer that buys the most. Only buy G wagons fro Corporate. Careful. Sold me 10 G wagons, but staff changes too quick. Don’t know how to be loyal to a buyer that buys the most. Only buy G wagons from u. You guys ain’t the best. Wish u understood me quicker. But I’m staying loyal. More
by LEOLAPIN
Employees Worked With
Other Employees :
Andrew Fox, Edward Kluwe, Darien Turner, David Aldrich
January 02, 2025
I didn’t work with Jesus Soria so I didn’t rate him. Amanda Monroe contacted me and she was outstanding Amanda Monroe contacted me and she was outstanding More
by RSUDA101
Employees Worked With
January 02, 2025
Why the 15 word requirement? I’m happy just leaving the star ratings. So now you are getting unless words. I’m happy just leaving the star ratings. So now you are getting unless words. More
by JAPPDX
Employees Worked With
December 31, 2024
Great sales staff and John F. was super patient & professional. Appreciated the responsiveness and candor. was super patient & professional. Appreciated the responsiveness and candor. More
by LBUTTERFIELD
Employees Worked With
December 29, 2024
Andrew the Sales person did a great job of follow through. Michael provided him excellent support. through. Michael provided him excellent support. More
by MDWHITE292
Employees Worked With
December 28, 2024
All staff related to my purchasing process, they were great and helpful and I want to say thank you to them great and helpful and I want to say thank you to them More
by HSHARIFI
December 28, 2024
Very challenging to contact for service. Constant turnover in the service reps, OUTRAGEOUS price for service. Example: new battery at MB=$576, exact same battery at Les Schwab including 8.5% Constant turnover in the service reps, OUTRAGEOUS price for service. Example: new battery at MB=$576, exact same battery at Les Schwab including 8.5% tax was only $301. My last few encounters for service have been miserable. More
by HIKERJAS
December 27, 2024
Did not return messages in a timely manner. Too many surveys sent out. It appears too much pressure is placed on sales people to get 5 star ratings. Too many surveys sent out. It appears too much pressure is placed on sales people to get 5 star ratings. More
by LEOSERGEANT
Employees Worked With
Michael Franz
