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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,634 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,634 reviews

March 07, 2023

Had a great experience with Mercedes Benz of Portland. The entire staff was wonderful and I would recommend the dealership to others! More

by WILLIAM.O.HERZOG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Dale Acelar, Nickolas Kalantari, Duncan Ostrander, Samuel Kim, Joseph Edgerly, Ryan Ellett, Andrew Fox
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Mar 08, 2023 -

Mercedes-Benz of Portland responded

Thank you for your willingness to recommend our team, William. Providing great service is something we are always happy to do. We look forward to living that promise for the friends and family you recommend to us as well. Safe travels!

March 07, 2023

Great people. Busy time. I appreciated the nice loaner vehicle. My car is running well. More

by KMCEWAN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland for service. We are happy to have provided you with a loaner vehicle to make your wait time more convenient and are happy to see your vehicle is running well following your visit. If we can be of assistance in the future, please don't hesitate to return.

March 07, 2023

I had great service from the time I drove in. They answered my questions very nicely. My car was nice and clean when I picked it up. More

by DPRESTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Mercedes-Benz of Portland responded

We are grateful to have had the opportunity to service your vehicle, Preston! Thank you for sharing the aspects you liked most about your visit. We look forward to providing this same great level of care during your next visit here at Mercedes-Benz of Portland.

March 07, 2023

Andy is a very professional and experienced service representative who provided Awesome customer service! Thank you. More

by SBHAVITHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

Thank you for this kind recognition of our team member, Andy, and your business here at Mercedes-Benz of Portland. It was a pleasure working with you, and we will be sure to pass along your kind comments. Until your next visit, drive safe!

March 06, 2023

I much prefer the Portland Lithia location over the Beaverton one. I think the service people are far more friendly and knowledgeable, with a genuine interest to serve their customers. I never felt lik More

by STEPHANIE CHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan my driver was also very friendly , Mark Tower, Amanda Monroe
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

Stephanie, thank you for making Mercedes-Benz of Portland your preferred service location! Our team is more than happy to provide transparent and quality service. We look forward to assisting with all of your vehicles future maintenance needs.

March 06, 2023

Sales people were knowledgeable and professional. I did not rate all the individual people you list because I did not recognize them. More

by TERRYL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Ellett, Jennifer Joseph
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

Terry, thank you for taking the time to review your visit here at Mercedes-Benz of Portland. As always, we were happy to provide you with a quality service visit. For any future automotive needs, please keep our team in mind.

March 06, 2023

Please with the service on our vehicle and the time it took to get completed. More

by SLAMB4147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

We are happy to know you are pleased with both the quality of our service and the time it took to perform. Having you here at Mercedes-Benz of Portland was a pleasure and we hope to work with you again in the future.

March 06, 2023

Friendly and knowledgable staff. They treat you as an individual, taking time to answer all questions. More

by PAUL@LONEYLAWGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Rod Soprito
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

Providing you with attentive and professional service was a pleasure, Paul. Thank you for choosing to purchase you vehicle here at Mercedes-Benz of Portland.

March 05, 2023

Outstanding team effort from sales, management, financing and the service team who had to reset a system upon delivery. The entire team worked together to close a deal with me based on my impulse purchase. More

by LOU18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Dale Acelar, Richard Fox, Duncan Ostrander, Mekonnen Wossene
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

We are happy to have helped make your purchase go smoothly and efficiently, Lou! Thank you for taking the time to recognize the efforts made by our team. We hope to work with you again down the road.

Mar 08, 2023 -

LOU18 responded

My pleasure. I will say one more thing...not quite so positive and certainly not intended for public consumption...I am astounded that a customer would purchase a $150,000 electric vehicle and not be provided with a cable with which to charge it. I am dumbfounded by that fact and have not yet committed to purchase a cable so I can charge the vehicle at home.

March 05, 2023

The dealership is OK it's not the dealership. It's the individuals that work at the dealership like the details shop. The details shot don't do a too good of the job detailing the cars every time More

by DONSHERMANSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Godbey, Rosalynn Hallmark, Richard Fox, Mark Tower, Mekonnen Wossene, Daniel Demeulle
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