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Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,502 reviews
December 22, 2022
Excellent service and a great shopping experience. Kenny, Mylee, and Duncan were professional, patient, and very supportive. Kenny, Mylee, and Duncan were professional, patient, and very supportive. More
by AMIT2
Verified Customer
December 21, 2022
Great experience with Mike, Keegan and Jennifer. It would have been even better if you had an electronic document process It would have been even better if you had an electronic document process More
by DEREK48
December 20, 2022
One of the most disorganized and non responsive car buying experience. Still have not received my paperwork or information on when I may be getting my registration and license. Our sales associate wa buying experience. Still have not received my paperwork or information on when I may be getting my registration and license. Our sales associate was nice and helpful. Everything since the initial purchase has been difficult when trying to get answers and our forms. More
by M
Employees Worked With
Nickolas Kalantari, Ryan Ellett, Jennifer Joseph
December 20, 2022
Nick is an excellent sales professional and made purchasing my next vehicle an easy choice. Mylee made so easy to sort out the financing and was a delight to work with! I love my new car! Be purchasing my next vehicle an easy choice. Mylee made so easy to sort out the financing and was a delight to work with! I love my new car! Beautiful store and everyone is so friendly. Thank you sooo much. 💕 🚘 More
by SHIRLEYS_EMAIL@COMCAST.NET
December 18, 2022
We were an out of state buyer. The dealership was no hassle at all. One there the vehicle was out front, detailed and ready to go. The dealership was no hassle at all. One there the vehicle was out front, detailed and ready to go. More
by JJENSEN3
December 15, 2022
I have purchased 4 new Mercedes Benz vehicles. 3 of them were from MB-Wilsonville. I had exceptional service from their Service Department. This is the first car I have purchased from MB-Portland 3 of them were from MB-Wilsonville. I had exceptional service from their Service Department. This is the first car I have purchased from MB-Portland and I am extremely disappointed in their service. Our service manager did not return multiple text messages (when he specifically stated that he was available via text) regarding the status of our vehicle. This is the second service experience with MB-Portland and my experience was the same both times. Unreturned texts and phone calls. Lack of communication when my car was kept over thanksgiving weekend! I had to call the following Monday afternoon to even find out what the ETA was. Abysmal service at this dealership and I will NEVER purchase another car from them. More
by hkenagy
Employees Worked With
Sean Popplewell
December 15, 2022
Able to fix my car in a few days. Friendly staff. Just wish I could’ve gotten in sooner than the 6 weeks I had to wait for my appointment. Once there, it was a great experience. Friendly staff. Just wish I could’ve gotten in sooner than the 6 weeks I had to wait for my appointment. Once there, it was a great experience. More
by HEIDIRANDALL6
Employees Worked With
Rod Soprito
December 15, 2022
I really liked the service, the work was done great! The people were very nice and gave recommendations to what was needed to be done to my car. The people were very nice and gave recommendations to what was needed to be done to my car. More
by ALADIN851
Employees Worked With
Mark Tower
