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Mercedes-Benz of Portland

Portland, OR

4.2
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,502 reviews

September 24, 2022

Another excellent service job. Done on time and performed correctly. Will definitely return. Thanks Marv More

by WOLFSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
Sep 26, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share this feedback following your service experience here at Mercedes-Benz of Portland. Our team is happy to have performed a job well done. We look forward to seeing you again down the road.

Sep 26, 2022 -

WOLFSONS responded

As usual

September 24, 2022

Management was accommodating and service advisor excellent getting the job done expeditiously. We like to take our Mercedes to your dealership to be serviced. More

by hildegard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Mark Tower
Sep 26, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for continuing to choose Mercedes-Benz of Portland. Our team is happy to know you enjoy bringing your vehicle to us. Until your next visit, enjoy the road ahead!

September 24, 2022

Awesome service, thank you so much once again. Thorough and very helpful during process and even my car was washed More

by MICHELE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Abujamous
Sep 26, 2022 -

Mercedes-Benz of Portland responded

Hi Michelle, thank you for taking the time to share these kind words. Our team here at Mercedes-Benz of Portland is happy to have returned your vehicle to you cleaner than we received it! Until next time, drive safe.

September 24, 2022

Professional, no pressure, good communication. Overall a great experience buying the family car we were looking for. More

by DANFOX44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Raymer, Nickolas Kalantari
Sep 26, 2022 -

Mercedes-Benz of Portland responded

Dan, congratulations to you and your family on the new vehicle. I'm pleased to see you were provided with Professional, no-pressure service. We look forward to your next visit here at Mercedes-Benz of Portland.

September 23, 2022

This was my first time buying off the lot and I can say I am a fan of the service and the service that was received. My car is great and I love it and I’ll be back forsure! Thanks for everything and hopefull More

by TROYPAYNE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ellett - 5 stars
Sep 26, 2022 -

Mercedes-Benz of Portland responded

Troy, it is a pleasure to see you were provided with both great customer service, and vehicle service! We look forward to having you back here at Mercedes-Benz of Portland.

September 22, 2022

Had a wonderful experience with everyone at the dealership. Very friendly and nice environment. Would definitely do business with them again. More

by KIMDSWEET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander
Sep 26, 2022 -

Mercedes-Benz of Portland responded

Hi Kim, I'm pleased to see your experience with each of our team members was wonderful, and that they provided you with a friendly and welcoming environment. The Mercedes-Benz of Portland teams hopes that you will continue to choose us for all your automotive needs.

September 21, 2022

John and Mylee were so informative and friendly to me! I had a great experience! More

by Jules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
Sep 22, 2022 -

Mercedes-Benz of Portland responded

We are happy to see you had a great experience, Jules! I will be sure to share these kind comments with John and Mylee.

September 21, 2022

Good service 👍 I love it the customer service. .. thank q and have a great day... More

by ROSECASSERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Dimalanta
Sep 22, 2022 -

Mercedes-Benz of Portland responded

Hi Rose, our team is happy to have provided excellent customer service. We hope you have a great day as well!

September 21, 2022

Completed on time, no charge for warranty/recall work. Very courteous and welcoming, thanks to all. More

by KAWIKA2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Sep 22, 2022 -

Mercedes-Benz of Portland responded

Providing friendly and timely service is what we are proud to do. Thank you for taking the time to share this kind feedback. We look forward to having you back at Mercedes-Benz of Portland in the future.

September 19, 2022

Professional quality of work by the service department and prompt processing by my service manager. I look forward to my next visit during the 2023 Summer. More

by GKPAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Sep 20, 2022 -

Mercedes-Benz of Portland responded

We look forward to welcoming you back in the summer of 2023! It is wonderful to know that we earned your satisfaction. Thank you!

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