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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.3
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,502 reviews

August 24, 2022

We knew what we wanted so that took the pressure off of everyone. Nate was great and went above and beyond when we had forgotten to take some equipment off our trade in. He made sure it was removed (even w More

by TALLY23BFLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Saechao
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Aug 26, 2022 -

Mercedes-Benz of Portland responded

Hello. Reading that you had a 5-star experience is the best thing we could hope for. It's pleasing to know that our Sales Team went above and beyond to assist with your trade-in. Thank you for choosing Mercedes-Benz of Portland.

Aug 26, 2022 -

Mercedes-Benz of Portland responded

Hello. Reading that you had a 5-star experience is the best thing we could hope for. It's pleasing to know that our Sales Team went above and beyond to assist with your trade-in. Thank you for choosing Mercedes-Benz of Portland.

August 22, 2022

Great dealership. The best people (team). Knowledgeable, professional and caring service staff. People you can trust to be honest More

by GWATKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Aug 25, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the feedback and kinds words. Knowledge, professionalism and honesty is important to us. We're happy to hear you had such a great experience at Mercedes-Benz of Portland. Please don't hesitate to stop by for any questions or needs. We look forward to seeing you again soon.

August 22, 2022

They said what we’re going to and they did it in much less time than what Wilsoville said it would take. Thank you Downtown Mercedes’ Benz. More

by ICHANDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sanchez Vargas
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Aug 25, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for your feedback and business at Mercedes-Benz of Portland! We're pleased to learn your time was efficient and needs were met. Please let us know if you need anything in the future.

August 22, 2022

Excellent service writer and the courtesy of a loaner when asked for. Work done on time. More

by VISTA-HOUSE
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the great feedback on the Mercedes-Benz of Portland Service department! Our team is happy to hear your were able to get a loaner vehicle and the work was completed on time. We appreciate your business and look forward to working with you again soon.

August 22, 2022

Great service every time! Super quick and done in efficient manner. Never disappointed and will continue to go back More

by DEIONTEWARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
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Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the great feedback on the Mercedes-Benz of Portland Service Department. Our team is thrilled to learn you've received quick and efficient service at each visit. We look forward to working with you again soon. Until then, safe driving!

August 21, 2022

Mercedes of Portland and salesman John Frentos were fantastic to work with and would recommend the dealership and John to all. I was at all 3 Mercedes dealerships in the Portland metro area. No com More

by BOB@EXODUSCONTRACTING.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosalynn Hallmark, Duncan Ostrander
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Aug 26, 2022 -

Mercedes-Benz of Portland responded

Hi Bob, Thank you for choosing Mercedes-Benz of Portland for your recent purchase! Our team is thrilled to hear you have had such a great experience and John was fantastic to work with. We appreciate the feedback. We hope you're enjoying your new vehicle!

August 21, 2022

Great experience working with Mercedes-Benz Portland. The customer service was amazing, even with all the supply-chain issues. More

by Mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari
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Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for sharing your recent experience with Mercedes-Benz of Portland. Our team is happy to learn you received amazing customer service. Please let us know if you need anything in the future. We hope you're enjoying your new vehicle!

August 21, 2022

Friendly people, I feel welcomed but not overwhelmed. Simple but effective communication. And liked coffee machine there More

by 274257726
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari
Report | Print
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for your feedback! Our team is happy to hear you received efficient communication and felt welcomed by friendly people during your time at Mercedes-Benz of Portland. We're so glad you enjoyed the coffee machine. Coffee is a must! We look forward to seeing you again soon.

August 21, 2022

Excellent service during our purchase of a Mercedes GLP. Ryan our sales person was honest, professional and friendly. Will definitely buy our next Mercedes from Mercedes of Portland. More

by CLSALAZAR33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ellet, Duncan Ostrander
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Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Congratulations on your new Mercedes GLP! We're excited to learn you had such professional and positive sales experience with Ryan. Thank you for your business at Mercedes-Benz of Portland and we look forward to seeing you at your next purchase. Enjoy driving your new Mercedes!

August 20, 2022

Was treated very professionally by Mark Tower. Routine maintenance performed expeditiously while I waited comfortably in the waiting area. A totally favorable experience More

by cdvankoten
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the great review and for taking the time to share your recent service experience at Mercedes-Benz of Portland. Our team is happy to hear you had a favorable experience and received professional service from Mark. Thank you for working with us and we look forward to seeing you again soon!

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