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Mercedes-Benz of Portland

Portland, OR

4.2
2,501 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,501 reviews

July 14, 2022

Great service department - always kind, efficient and willing to give me a ride on their shuttle . More

by MKEHOE03
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Jul 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team here at Mercedes-Benz of Portland for service. We are happy to assist in ensuring your appointment is as convenient as possible and would like to thank you for the kind review.

July 14, 2022

It was really great working with Rod Soprito. He took good care of me and recommended necessary maintenance. I really appreciated the discounts he found for me! More

by JAZZYJAN8826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Jul 18, 2022 -

Mercedes-Benz of Portland responded

Hi Jan, thank you for sharing your experience with our team member, Rod! We are pleased he was able to share all known discounts with you. Our team is already looking forward to your next service.

July 14, 2022

The staff were very pleasant and professional. They helped us find exactly what we wanted. More

by DENDROBATIDAE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
Jul 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for trusting our team here at Mercedes-Benz of Portland to assist you in finding just what you were searching for. We are happy to have helped and hope you will keep us in mind for any future needs.

July 14, 2022

Provided a good service to buy GLE with a good price. Received detail information to choose a car More

by Jaeyoung Jeong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fox, Duncan Ostrander
Jul 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for reaching out to Mercedes-Benz of Portland to inquire about a GLE! We are happy to have provided you with clear and concise information. Should you need any further assistance, please feel free to reach out.

July 13, 2022

Highly recommend this dealership, worked with Mitchell my salesman he was wonderful, smart, very professional and soo quick. Within two hours all paperwork was done and I got my favorite vehicle. Thank you M More

by AFGHANYQUEEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch, Duncan Ostrander
Jul 07, 2022 -

Mercedes-Benz of Portland responded

Congratulations on your new vehicle! We are pleased to see Mitchell was able to make this a fast and easy car buying experience. Until next time, enjoy!

Jul 13, 2022 -

Mercedes-Benz of Portland responded

Congratulations on your new vehicle! We are pleased to see Mitchell was able to make this a fast and easy car buying experience. Until next time, enjoy!

July 13, 2022

Friendly and competent staff that truly exceeded my expectations. I've purchased two Mercedes Benz from Mercedes Benz of Portland and both times received Superior Customer Service. I felt respected, un More

by DUCKYHEINRICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch and Jennifer, Duncan Ostrander
Jul 13, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing this kind, detailed feedback. I'm thrilled to see our team exceeded your expectations and we look forward to providing this same great level of care during your future service and sales appointments. Until then, we wish you safe travels.

July 13, 2022

I don't feel like the service writer listens to me. When I have to come back more than once to solve a problem, and then I made to feel like it was my fault, I am less than satisfied. More

by BERNHILD70
Recommend Dealer
No
Employees Worked With
Mark Tower
Jul 13, 2022 -

Mercedes-Benz of Portland responded

We do not respond to negative service reviews for this store.

July 12, 2022

There are very good people who work at this dealership. Great service and a fine dealership More

by JOE.EDELEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux, Mark Tower
Jul 12, 2022 -

Mercedes-Benz of Portland responded

Thank you for this great feedback, Joe. Our team has enjoyed working with you even more so. We look forward to your next visit here at Mercedes-Benz of Portland.

July 12, 2022

Nice welcome, Comfortable environment, Detailed service, nice location, flawless process, clean paperwork, satisfied results. Nice job well done. More

by pamcobra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Jul 13, 2022 -

Mercedes-Benz of Portland responded

Thank you for all of these kind comments. we are pleased to see you enjoyed a number of our processes and hope you will continue bringing your vehicle in to Mercedes-Benz of Portland for all your service needs.

July 12, 2022

Always great service. I have brought my vehicle to Mercedes for the past 6 years. More

by MANDIE.WEBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod S.
Jul 13, 2022 -

Mercedes-Benz of Portland responded

Hi Mandie, thank you for being a loyal customer over the past 6 years. We have enjoyed having you here at Mercedes-Benz of Portland.

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