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Mercedes-Benz of Portland

Portland, OR

4.4
2,294 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,294 reviews

January 30, 2022

Very easy and convent to downtown drop off and pick up with ease communicated well with me to pick up my Benz More

by MILESPAUL42069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mercedes-Benz of Portland responded

Hi Miles, thank you for taking the time to share your visit here at Mercedes-Benz of Portland. We are pleased to know you found your experience to be convenient and communicative. Should any future needs arise, please don't hesitate to reach out to our team.

January 30, 2022

The service reps 1st contact was "Who's been messing with your car?" Dr. Phillips was very put off by his approach. He has been bringing cars there for for 45 years. He says he won't be back. MBI motors is More

by LITHIA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Avanzado
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

My experience with all the staff at this location was excellent. Everyone I interacted with was efficient and professional More

by GAGEROSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Saechao
Jan 31, 2022 -

Mercedes-Benz of Portland responded

Hi Gage, thank you for taking the time to share this positive feedback. It was a pleasure having you here at Mercedes-Benz of Portland.

January 30, 2022

Had a recall on airbag for my 450 GL and the customer service was great and I appreciate them cleaning my car before pick up. Thanks so much Carrie Bryant More

by CARRIE_BRYANT@ymail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mercedes-Benz of Portland responded

Hi Carrie, thank you for visiting Mercedes-Benz of Portland for your vehicles recall service. We truly appreciates your business and look forward to your next visit with us.

January 30, 2022

Mercedes Benz Portland Service department did wonderful job take care of customers. Very friendly, keep up the good work. Thank you More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to review our service team! We are pleased to know you had a great experience. If there is anything further we can do to help, please don't hesitate to stop by or give us a call. We hope to see you again soon at Mercedes-Benz of Portland.

January 28, 2022

My service technician was helpful in determining what service was needed for my vehicle. Thank you. More

by NCBUTERS
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Mercedes-Benz of Portland responded

Hello, our team is happy to have helped you diagnose the issues with your vehicle. We truly appreciate you coming to Mercedes-Benz of Portland and hope to have you back for any future maintenance needs.

January 27, 2022

They good work. It was tough to get to given all if the construction blocking assessto the dealership. More

by belnavis1625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Salas
Jan 28, 2022 -

Mercedes-Benz of Portland responded

Hello, we apologize for the inconvenience due to construction within the area, and truly appreciate you taking the time to stop in anyways! If our team can help with any future maintenance needs, please don't hesitate to reach out.

January 27, 2022

This is my 4th vehicle from this dealership. I keep coming back because this is the best service department and sales department I’ve ever dealt with. More

by SKLEWISMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander
Jan 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to review our team. We are happy to provide you with the best service possible and would like to thank you for returning for your 4th vehicle purchase!

January 25, 2022

As said before, your service was very good. We have enjoyed it for over 43 years. Keep up the good work More

by lrlamb38
Recommend Dealer
Yes
Employees Worked With
Art, Brandon Godbey, Thomas Maddux
Jan 26, 2022 -

Mercedes-Benz of Portland responded

Thank you for this kind review of our service team! We truly appreciate your loyalty to our location over the past several years and look forward to having you back at Mercedes-Benz of Portland for any future maintenance needs.

January 25, 2022

Great work and professional experience I wouldn't take my Benz nowhere else great job More

by LAMARCUS677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Jan 26, 2022 -

Mercedes-Benz of Portland responded

Hello, I'm pleased to learn our team has earned your confidence, as this is always something we strive to do. I would like to thank you for this kind feedback and wish you safe travels on the road ahead.

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