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Mercedes-Benz of Portland
Portland, OR
2,291 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,291 reviews
December 11, 2021
The service at Mercedes Portland is excellent and the staff was very friendly and helpful. Also the waiting area is clean and pleasant staff was very friendly and helpful. Also the waiting area is clean and pleasant More
by JERRYDONTANKERSLEY
Verified CustomerEmployees Worked With
Helpful December 08, 2021
MB of Portland has always been good to work with and helpful for both sales and service. I appreciate their staff and proximity to where I work. helpful for both sales and service. I appreciate their staff and proximity to where I work. More
by DAVID.CARSON
Employees Worked With
Thomas Maddux
December 07, 2021
Great communication, all are friendly, service is fast, I have confidence they're doing everything right, I've never had a complaint,,my one real splurge,,it's above my budget really but you pay for what you have confidence they're doing everything right, I've never had a complaint,,my one real splurge,,it's above my budget really but you pay for what you get, and I'm happy and feel like my car is well cared for. More
by SCHULZPORCELAIN
Employees Worked With
19713404592 whoever that was,,can't remember
December 04, 2021
Felt welcomed and important upon entering. Both Jennifer and Chan were professional and personable and friendly. Thank you for the warm and supportive environment. I would highly recommend you. and Chan were professional and personable and friendly. Thank you for the warm and supportive environment. I would highly recommend you. More
by DNLCAMPBELL
December 04, 2021
Unwilling to negotiate- went over with salesman my declination off warranty, etc. He stated paperwork would be fed-ex next day. 3 days later I got a call from a Very woman in finance department who we declination off warranty, etc. He stated paperwork would be fed-ex next day. 3 days later I got a call from a Very woman in finance department who went over SAME warranty info. She was rude and insulted me when I declined extended warranty, oil changes for life, and tire care. One car was delivered- I noticed there was no paperwork in car ( closes off what I signed) and no temporary registration. I had to call salesman to have one sent down. A temporary registration sticker sent but no copies of sales documents. I asked sales man to send down and have left two separate messages for finance department with no response and no paperwork! It has been a month and still nothing- I realize I don’t but a Mercedes or a BMW but I also didn’t but a pinto- More
by CARA.RUETTGERS5
December 04, 2021
Very professional. The car was as advertised. I would buy another car from this dealership if they had what I was looking for. buy another car from this dealership if they had what I was looking for. More
by DMWILSON0
December 04, 2021
Easy process to buy our first Mercedes on line purchase made simple as well delivered out of state. Thank you John for the special touch of adding a swag bag, Mylee for making the paperwork xxxxxx seamless made simple as well delivered out of state. Thank you John for the special touch of adding a swag bag, Mylee for making the paperwork xxxxxx seamless and especially Duncan for making sure we were completely satisfied. More
by RPCHENIER
Employees Worked With
Other Employees :
Duncan Ostrander, Duncan Ostrander
December 03, 2021
Great people! Always treat the customers well. Great deals and very helpful! Won’t go to another dealership. deals and very helpful! Won’t go to another dealership. More
by LISAMD1972
December 03, 2021
All staff at the Portland dealership were very friendly and helpful. My wife and I had a great experience. We really appreciate the great level of service we were provided and helpful. My wife and I had a great experience. We really appreciate the great level of service we were provided More
by Scott
