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Mercedes-Benz of Portland
Portland, OR
2,270 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,270 reviews
July 06, 2021
Thom shows a sincere interest in the costumer, very professional and always friendly. Takes the time to explain the Mercedes car features and the paperwork :) ! professional and always friendly. Takes the time to explain the Mercedes car features and the paperwork :) ! More
by JUDITH.DEL_RIO
Verified CustomerEmployees Worked With
Thomas Maddux
Helpful July 05, 2021
Organized, welcoming & efficient staff.Tom has supported Organized, welcoming & efficient staff. Tom has supported my wife & I on all company & personal Mercedes vehicles from MB Portland. The service depar Organized, welcoming & efficient staff. Tom has supported my wife & I on all company & personal Mercedes vehicles from MB Portland. The service department under Brandon is excellent. Whether dropping off or waiting for the completion of a service service the environment is positive. More
by DavidO
Employees Worked With
Brandon Godbey, Thomas Maddux, Christopher Cain
July 02, 2021
Excellent service, fast, explains anything that needs repaired. You leave with a smile and a clean car. Will refer them to all my friends. Thank you repaired. You leave with a smile and a clean car. Will refer them to all my friends. Thank you More
by paulette10
June 30, 2021
All the employees were polite and courteous. The service was quick. My car was clean and looked amazing when I picked it up. It runs like a champ! was quick. My car was clean and looked amazing when I picked it up. It runs like a champ! More
by BRINDA.SCOTT
Employees Worked With
June 30, 2021
Mark Towers does a great job. Quickly isolates issue in layman terms and provides options. Everything was as discussed and he is super efficient with the in and out process. layman terms and provides options. Everything was as discussed and he is super efficient with the in and out process. More
by NAGY212000
Employees Worked With
June 30, 2021
The Best mercedes-Benz dealership, the people there are really nice,Helpful and considerate of my needs I wouldn’t take my car nowhere else and when I get ready to buy a newer car it will be downtown Merce really nice,Helpful and considerate of my needs I wouldn’t take my car nowhere else and when I get ready to buy a newer car it will be downtown Mercedes Benz of Portland. Great group of people ! More
by Willie
Employees Worked With
June 30, 2021
Very nice service. And very knowledgeable. I have been staying Ong with MBZ for the last 30 years. And I know you guy are doing a good job. staying Ong with MBZ for the last 30 years. And I know you guy are doing a good job. More
by josephwcho
Employees Worked With
Christopher Cain
June 29, 2021
This dealer is average. I have definitely experienced better, but I’ve also had horror stories. MB Portland falls in the middle. They’re not very understanding or willing to go above and beyond, but you better, but I’ve also had horror stories. MB Portland falls in the middle. They’re not very understanding or willing to go above and beyond, but you won’t get ripped off, so you can trust them for that. More
by 1375MLM
Employees Worked With
Andres Avecedo
