Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Portland
Portland, OR
2,511 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,511 reviews
October 21, 2021
It was a terrible experience. The rental car they gave me died and I was left stranded . I could not get answers to my calls and texts through the whole process. No one answered my husband's calls either. Th died and I was left stranded . I could not get answers to my calls and texts through the whole process. No one answered my husband's calls either. The only helpful person was Joseph in customer service. He was very friendly and helpful. More
by SIDECARMONKEY
Verified CustomerEmployees Worked With
Arthur Dimalanta, Mo Abujamous, Mark Tower
October 20, 2021
We were very pleased with the courtesy, honesty and service we received. Loved our salesman, John! He has been very helpful with our transaction. service we received. Loved our salesman, John! He has been very helpful with our transaction. More
by QUISHIGRAMMY
October 19, 2021
Very frustrated to learn that only two services were included with my increased lease payments when it was sold to me as all services due during my 3-year lease period. I will not be leasing with this d included with my increased lease payments when it was sold to me as all services due during my 3-year lease period. I will not be leasing with this dealership in the future. More
by Kirsten and John Schroeder
Employees Worked With
Christopher Cain
October 17, 2021
Worst place to go, not only the drive of 200 miles to take my car to Dealer for repairs and missing a full day of work, they told me I had to leave my car for 3 days, and that I had to pay .50 per mile a take my car to Dealer for repairs and missing a full day of work, they told me I had to leave my car for 3 days, and that I had to pay .50 per mile after 75 miles for loaner. BULLCRAP, when I called to to schedule not once did they ever mention either of those things, very rude, I called service manager and all she could say sorry not once did she try to make it right, They like to take advantage of people our time is valuable just like there’s NEVER again will I step a foot there…..I hope the owners read it just so they know what kind scammers they have working for the public, if it’s not sales and service they would not have wages!!!! Rude!!!! More
by estellagarza21
Employees Worked With
