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Mercedes-Benz of Portland
Portland, OR
2,503 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,503 reviews
March 02, 2021
Love the location (and the AMGs). We shopped around to other Benz dealers and other brand competitors. Ended up making a great deal with Chan on a GLS. other Benz dealers and other brand competitors. Ended up making a great deal with Chan on a GLS. More
by Mikey E
Verified Customer
March 02, 2021
Professional sales associate. Friendly and helpful. I was given a fair price. The car was clean and well cared for when I arrived. Great buying experience. given a fair price. The car was clean and well cared for when I arrived. Great buying experience. More
by MIKE
February 26, 2021
Working with Kenny was great. He took his time and helped us find the right mercedes for our family. He even spent time on the phone with me and a representative from mercedes me to get my login fixe helped us find the right mercedes for our family. He even spent time on the phone with me and a representative from mercedes me to get my login fixed. This is our second mercedes from mercedes benz of Portland. They have done the service on all our mercedes since we moved to Vancouver WA. Both sales and service have always provided great customer service to our family. I can't imagine going anywhere else. I'd also thank Brad who did our financial documents. He was very friendly, patient, and helpful. You have a great team at mercedes benz of Portland. We love our new GLS 450! Thanks again Kenny! More
by LITHIA123
Employees Worked With
Kenny Levias, Duncan Ostrander
February 24, 2021
Overall a great experience. Samuel was wonderful - he listened and quickly worked to find me the exact car that I wanted. This is my 4th car from Mercedes-Benz of Portland and I would highly recommend. listened and quickly worked to find me the exact car that I wanted. This is my 4th car from Mercedes-Benz of Portland and I would highly recommend. More
by MLSANDER
February 19, 2021
Courteous and quick service. I was given answers quickly and make choices about my buying experience without feeling pressured. Would come back again, thank you and make choices about my buying experience without feeling pressured. Would come back again, thank you More
by MAR1117
Employees Worked With
Nickolas Kalantari, Edward Kluwe
February 17, 2021
Overall a great experience with a great salesman. A few frustrating delays that were not his fault. Car is wonderful and my second from this dealer. frustrating delays that were not his fault. Car is wonderful and my second from this dealer. More
by BSTEIN723
February 02, 2021
There was an issue with the Jeep that i purchased, so i called and spoke to the Manager Duncan and he was so nice and very helpful. He rectified the situation immediately. I enjoyed doing business with thi called and spoke to the Manager Duncan and he was so nice and very helpful. He rectified the situation immediately. I enjoyed doing business with this reputable dealership. More
by BBFITNESS09
January 26, 2021
My sales person name does not appear in the ranking Joshua Rice. But he went the extra mile and found out how to operate systems on the car that others in the dealership did not know the car had. 5 STA Joshua Rice. But he went the extra mile and found out how to operate systems on the car that others in the dealership did not know the car had. 5 STARS ***** More
by JAUSTIN6
January 25, 2021
Super easy transaction from start to end. Tom, Nate and Mylee were great to work with and made everything easy and comfortable. Would recommend and return again. Thanks a million!! Mylee were great to work with and made everything easy and comfortable. Would recommend and return again. Thanks a million!! More
by KIRKM
Employees Worked With
Other Employees :
Thomas Maddux, Nickolas Kalantari, Nate Johnson-Grumm
January 19, 2021
Great people. Fouad was very pleasant and professional. He was not trying to push me to purchase. The finance gentleman was so pleasant and professional also! He was not trying to push me to purchase. The finance gentleman was so pleasant and professional also! More
by MAMIEDADY
Employees Worked With
Nickolas Kalantari, Fouad Fouad
