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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,620 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,620 reviews

November 15, 2025

Great people very friendly and helpful I had a great experience and received a great deal Brad was very professional Mia was super friendly. More

by THEGREATDRAGONHIROSHI
Recommend Dealer
Yes
Employees Worked With
Megan Vannelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Vannelli
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Nov 17, 2025 -

Mercedes-Benz of Portland responded

We're glad to hear you had a great experience with Brad and Mia! Thank you for choosing Mercedes-Benz of Portland and for sharing your feedback. Safe travels!

November 14, 2025

Takes a long time. First recent visit took 3 weeks, no loaner car. This visit took 2 weeks, no loaner car. The work is usually good, it's just very time consuming, cost More

by DERIKQUINN
Recommend Dealer
No
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Nov 18, 2025 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share your experience. I am happy to hear that you are pleased with the work done, however it is unfortunate to hear that with extended service that it was frustrating to not be provided with a loaner car. While you can continue to rely on our work, when you have a moment, please reach out to me directly and I would love to discuss further and see how I can assist in finding a resolution. Thank you. Eric Trueblood - Service Manager - 503-228-8351

November 06, 2025

Everyone, from Kevin on the floor to Brad on the financial end, was very professional, friendly, and kind. I really enjoyed the process of purchasing my new car. More

by Daria Luz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Brad- Five Stars!! ⭐️⭐️⭐️⭐️⭐️
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Nov 06, 2025 -

Mercedes-Benz of Portland responded

Daria, your review of our team truly made our day! Thank you for choosing Mercedes-Benz of Portland and for sharing your experience with Kevin, Brad, and the rest of the team. Enjoy your new car!

November 03, 2025

Exemplary service. Timely, professional, courteous and Avery customer centric. I was, as ever, more than satisfied with the overall experience. More

by PAUL@KERNEL-RESEARCH.COM
Recommend Dealer
Yes
Employees Worked With
Madison
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Nov 03, 2025 -

Mercedes-Benz of Portland responded

Thank you for your feedback! We are pleased to hear that you were well taken care of by our team and that the timeliness, professionalism, and exemplary service had you pleased from beginning to end. Thank you for choosing Mercedes-Benz of Portland, see you next time!

October 31, 2025

When I go to downtown to Mercedes Benz? I have the best experience.Everybody's super kind 5 More

by NOEMAIL_6059818
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Soria
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Oct 31, 2025 -

Mercedes-Benz of Portland responded

Thank you for these kind words! We are so happy that you continuously enjoy everyone of your visits and that our team cand make the time kind and helpful. We look forward to seeing you again!

October 30, 2025

There is no comparison between this store and the dealership I went to on Scottsdale. (Mercedes Benz of Scottsdale.) The Scottsdale dealership is beautiful. Glossy granite, someone is right there More

by debbiepeterson
Recommend Dealer
No
Employees Worked With
Sorry, it was a girl, I don't remember her name. Service department.
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Nov 03, 2025 -

Mercedes-Benz of Portland responded

Debbie, thank you for taking the time to leave a review. It is unfortunate to learn about the experience you had at our dealership and that your visit didn't meet the high standards we aim to uphold. We recognize the importance of providing an exceptional and consistent customer service, which includes courteous assistance from all our team members. If you would like to discuss further or have any other questions or concerns, please reach out to me directly. Thank you. Daniel Morisato - General Sales Manager - danielmorisato@lithia.com

October 28, 2025

Excellent costumer service, very responsive and great communication Was able to address the issue in a very timely manner More

by falardea
Recommend Dealer
Yes
Employees Worked With
Bella
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Oct 29, 2025 -

Mercedes-Benz of Portland responded

Thank you, Falardea for the 5-star review! We take pride in our efficient communication and service, so it is great to hear you experienced no less. Thank you for choosing Mercedes-Benz of Portland and we look forward to seeing you again!

October 27, 2025

Smooth transition all the way Everything from the call to all communication was excellent Great More

by Info@intacpc.com
Recommend Dealer
Yes
Employees Worked With
Idr
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Oct 27, 2025 -

Mercedes-Benz of Portland responded

Thank you for the 5-star review! We are so happy that you enjoyed your visit with us and that from start to finish everything was smooth and communicative. We look forward to seeing you again!

October 27, 2025

Always have good experiences I appreciate working with Jesus This is really stupid to have a minimum amount of words required More

by kenjgriggs
Recommend Dealer
Yes
Employees Worked With
Jesus. He's great!
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Oct 28, 2025 -

Mercedes-Benz of Portland responded

We're grateful to have you as a customer! Thank you for choosing Jesus and the team at Mercedes-Benz of Portland. We look forward to seeing you in the future!

October 22, 2025

They charge to much to look at a simple problem. The gas door compartment latch. More

by Olaf_cully
Recommend Dealer
No
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Oct 24, 2025 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review. I am sorry to hear that you were not pleased with the pricing of our services. When you have a moment, please reach out to me directly and I would be happy to continue this conversations and assist you in any way I can with addressing your questions and concerns. Thank you. Eric Trueblood - Service Manager - 503-228-8351

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