Mercedes-Benz of Portland

When I went to Mercedes of Portland, I was with my Mom and we were soley just looking. Richard greeted us with a huge smile and a few jokes. I was so happy he did not pass me on to another associate ( and we were soley just looking. Richard greeted us with a huge smile and a few jokes. I was so happy he did not pass me on to another associate (many dealers do- as it may not be his "up"), as I already loved his demeanor. He showed me just the car I wanted to see and had me drive it. I really liked the car (as did my Mom) and most of all enjoyed him. No part of me felt pressured and I knew this was not only the car for me, but also the associate I wanted to work with (feeling good about the car is one thing, but to truely enjoy your saleman is another- as it is a big decision that will be in your mind for a long time!). He contiuned to make my full expierence a perfect 10. I am in sales myself- and rarely give someone a 10. He had all the answers to my questions, and before I knew it I had the keys in my hand. He stayed late and showed me all the tricks and treats of my new car. The entire dealership was full of smiles- really everyone! I look forward to having my service done there, and seeing Richard. 1 day after I bought the car, Richard called me- just to see if I was still in love (HECK YEAH I am...because he listend to me and took time to make sure what he sold me fit my needs); and again today (6 days later- of course still loving my ML). I told my Mom, if I had not met Richard as my sales associate- I would not have bought...just continued shopping. If your in the market- go see Richard; he will listen to your needs, make you smile in the mean time, take fun test drives -answering all your questions, and even have your Momma cracking up too. More

I had a good experience purchasing a 2012 Mercedes. Richard was knowledgeable and professional. It is the second car I purchased in Portland and the overall professionalism is one of the main reasons. Richard was knowledgeable and professional. It is the second car I purchased in Portland and the overall professionalism is one of the main reasons. They know the vehicles and they seem to take a certain pride in working there and providing high level customer service. More

In the past, buying a car has not been one of my most favorite things to do. It has pretty much rated right up there with going to the dentist. However, Dale Acelar with Mercedes Benz of Portland helpe favorite things to do. It has pretty much rated right up there with going to the dentist. However, Dale Acelar with Mercedes Benz of Portland helped to make buying my last vehicle as painless as possible. As a matter of fact, it was a pleasant experience. Dale was extremely helpful and accessible whenever I needed him. He really listened to what I wanted and did everything possible to set me up with the perfect vehicle. I would highly recommend asking for Dale when looking for a new or used vehicle. He has a passion for Mercedes and it shows in the work he does for them. More

I just got home from the dealership today with my new car. I worked with Richard Maughan. This is probably my fourth time working with Richard. He is a top notch salesman....professional, courteous, k car. I worked with Richard Maughan. This is probably my fourth time working with Richard. He is a top notch salesman....professional, courteous, knowledgable and friendly. There is no pressure when buying a Mercedes. They make it a pleasure and a great experience. I would recommend Richard to anyone looking to buy a new or used car....you won't be disappointed! More

I live in San Francisco, but included states outside of CA in my search b/c of the specific mode/options that I was looking for. I finally found a vehicle on the Mercedes-Benz of Portland website. From the CA in my search b/c of the specific mode/options that I was looking for. I finally found a vehicle on the Mercedes-Benz of Portland website. From there, I checked dealerrater and Yelp for positive reviews of Sales people and Dale Acelar's name came up very frequently. From my initial contact with him, I understood why. His demeanor was not like the "typical" car sale person that I've dealt with in the past. He was attentive, not pushy, answering my questions in great detail, and just exuded a very "down to earth" attitude. Unfortunately, I did not purchase the vehicle - due to my personal circumstances. Even so, Dale was extremely understanding and professional. Thank you so much for making this experience so manageable! More

Great customer service Very knowledgeable. Second car bought. Remains calm. Very respectful. No games. Wish more sales people were like Kenny. We would definitely come back again bought. Remains calm. Very respectful. No games. Wish more sales people were like Kenny. We would definitely come back again More

Bought my 2013 E 350 Cabriolet with Dale as my Salesman. From the initial phone call to the dealership, to delivery of the vehicle, Dale was a pleasure to deal with. Great service and attitude. Knowledgabl From the initial phone call to the dealership, to delivery of the vehicle, Dale was a pleasure to deal with. Great service and attitude. Knowledgable of the vehicle. Made for a great sales experience. More

Dale Acelar provided the best car buying experience for me that I have ever had. He listened to what my needs were, and found the perfect SUV for me in the price range I had requested. I appreciated partic me that I have ever had. He listened to what my needs were, and found the perfect SUV for me in the price range I had requested. I appreciated particularly his patience in explaining the vehicle's features to me. He answered all my questions, and handled all my concerns in a knowledgeable and efficient manner. Instead of just being a sales person, Dale felt like a fun partner in helping me reach my car buying goals. He exceeded all my expectations. More

From the moment I spoke with Dale on the phone, I could tell that he was different from other salesmen I had worked with before. He went out of his way to ensure that I had a deal that worked for me. I got tell that he was different from other salesmen I had worked with before. He went out of his way to ensure that I had a deal that worked for me. I got the best price possible on my C class and the best deal on my trade in. Top notch service! Would recommend Portland MB to anyone and everyone in the market for a new Mercedes-Benz More

Dale has gone above and beyond in the purchase of my new Mercedes Benz ML 550. He was very helpful in orienting me to my new vehicle with all the "Bells and Whistles" this tech challenged middle aged woman Mercedes Benz ML 550. He was very helpful in orienting me to my new vehicle with all the "Bells and Whistles" this tech challenged middle aged woman could handle. I'm so happy getting to know the features of this beautiful Mercedes! Dale went to great lengths to find my car, and called many dealers to find one in stock. I had my new 550 within 48 hours of our search. Thank-You Dale, and thanks Mercedes Benz of Portland! More