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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,526 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,526 reviews

January 12, 2024

They were all the nicest, most accommodating people. No pressure, just good information. Michael Franz was awesome More

by BURRELL.GLENN
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mylee Burns
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

Burrell, we're delighted to know that you had a positive experience with Michael and the rest of our team at Mercedes-Benz of Portland. We appreciate your kind words, and hope to serve you again in the future!

January 12, 2024

Mark was wonderful and he made sure the service was done smoothly and efficiently. Very happy with my experience with Mercedes at Portland. More

by GLU2001
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jan 15, 2024 -

Mercedes-Benz of Portland responded

We're delighted to know that you had a smooth and efficient service experience at Mercedes-Benz of Portland. Your positive feedback is much appreciated! We will see you again down the road.

January 04, 2024

Great staff. Very easy to understand. Everywhere was clean. Everyone listened to the questions, in fact more often they wanted to explain even more. Cannot recomm More

by MJONES62
Recommend Dealer
Yes
Employees Worked With
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Jennifer Joseph
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Jan 05, 2024 -

Mercedes-Benz of Portland responded

We're delighted to know that you had a positive experience with our team at Mercedes-Benz of Portland. We always aim for clear communication and cleanliness in our dealership, so it's great to see this reflected in your visit. Thank you for the recommendation!

January 02, 2024

Dale Acelar is the man! I'll never by a car from another person. I'll follow wherever he goes More

by URLACKER83
Recommend Dealer
Yes
Employees Worked With
Jennifer Joseph, Jennifer Joseph
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January 01, 2024

Great staff. The place was clean and presentable. The agent that dealt with me was professional and new what he was doing. I'd recommend Mercedes Benz of Portland More

by MARK@INTAC06.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Franz
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

Mark, we're so glad to know you had a great experience with our team at Mercedes-Benz of Portland! Thank you for recommending us, we appreciate your support and hope to see you again in the future. Safe travels!

December 31, 2023

Darian was an excellent salesperson. He answered all of our questions before and after the sale. Darian went above and beyond by calling Kuni BMW to answer our difficult questions about More

by Paulkdunhamii
Recommend Dealer
Yes
Employees Worked With
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Graham
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Jan 02, 2024 -

Mercedes-Benz of Portland responded

Paul, we're delighted to know Darian was able to assist you effectively and answer all your questions at Mercedes-Benz of Portland. We'll definitely pass on your appreciation! Enjoy the new BMW X5!

December 31, 2023

People oriented, listens to customs concerns, friendly. I am only speaking of the service center only. Mark is very professional in his role as a service advisor. More

by CHERICLOSE37
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you had a positive experience at our service center! It's great that Mark and the team were able to assist with your needs. Thank you for choosing Mercedes-Benz of Portland, we appreciate it!

December 30, 2023

Mark is a very kind person, and above all he explains any questions you have and gives you very good suggestions for what your car needs. More

by ZABELIORBE
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know that Mark was able to provide you with the excellent experience we strive for at Mercedes-Benz of Portland. Your feedback is greatly appreciated, and we hope your car is running smoothly!

December 30, 2023

I feel so taken advantage of & very unlikely to return to this Mercedes Benz dealership. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mekonnen Wossene
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Jan 02, 2024 -

Mercedes-Benz of Portland responded

Jessica, I'm concerned to see the feedback you have shared here and would appreciate the opportunity to speak with you directly regarding your experience. When convenient for you, please consider contacting me using the number below. I hope to work with you towards a more positive outcome. Eric Trueblood - Service Manager - 503-228-8351

December 29, 2023

Had service A, transmission fluid change, battery change, and engine air filter. Mark was very patient and helpful. More

by GLU2001
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that Mark and our team at Mercedes-Benz of Portland were able to assist you with your service needs. Thank you for the positive feedback!

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