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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,532 Reviews
Call Service Center (971) 340-4573

1,532 Reviews of Mercedes-Benz of Portland - Service Center

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December 14, 2021

Service is always great. The staff is always efficient and always helpful. They go out of there way to be helpful. More

by BAKERJ1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for sharing this positive review following your recent service visit! We are please to know our team was efficient and helpful, and we look forward to assisting you with any future vehicle maintenance needs. Happy holidays!

December 14, 2021

ALWAYS receive superior customer service!Friendly ALWAYS receive superior customer service! Friendly helpful and informative I’ve been loyal to return to this dealership since my purchase Thanks More

by STEPHANIEDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Abujamous
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Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hi Stephanie, thank you for your loyalty to our team here at Mercedes-Benz of Portland! Our team is happy to provide you with superior customer service during each of your visits and we look forward to continuing to do so in the future. Until next time, drive safe!

December 14, 2021

Very professional, friendly, and on time with completing service. My car is always nice and clean when finished, which I appreciate. More

by NANHOGARTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hello, we are happy to have provided you with professional, friendly and efficient service, and our team would like to thank you for these kind comments! Please don't hesitate to reach out to Mercedes-Benz of Portland for any future needs, we are happy to help.

December 14, 2021

Not happy with Service, charge for gas on lobar and my car was not was while servicing. Bed More

by PATELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Cain
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December 14, 2021

The service department is awesome! They are exceptional at all they do. Customer service is excellent and the workmanship is phenomenal. Thank you! It's a breath of fresh air!!!! More

by CHARLIEBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Charlie, thank you for taking the time to share this great recommendation of our service team! We are pleased to know you feel your vehicle is provided with exceptional maintenance, and our team looks forward to your next visit. Until then, happy holidays!

December 14, 2021

Report experience the work wasn’t done properly the car had to go back experienced service people on whom I relied for years have left standard of service is certainly fine in the last year. Very disappoin More

by John Coletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Koontz, Christopher Cain
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December 13, 2021

Chris Cain has been my service representative for many years. He has always treated me with kindness and respect. More

by Patricia.dietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
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Dec 13, 2021 -

Mercedes-Benz of Portland responded

Hi Patricia, thank you for your loyalty to Mercedes-Benz of Portland and our team member, Chris, over the years! We are grateful for this positive feedback you have shared and look forward to your next visit with us.

December 13, 2021

I appreciate the thoroughness, proactive communications and timeliness (they did what they said they would do, on time and with precision). More

by RYAN.MURPHY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Koontz
Report | Print
Dec 13, 2021 -

Mercedes-Benz of Portland responded

Hi Ryan, it is a pleasure to know our team provided you with thoroughness, proactive communications and timeliness during your service visit. We truly appreciate your business and hope to have you back at Mercedes-Benz of Portland.

December 12, 2021

It’s been a pleasure working with Tom Maddox over all these years. Thank for your service. More

by CLINTON.PEREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Thomas Maddux
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Dec 13, 2021 -

Mercedes-Benz of Portland responded

Hello, it's a pleasure to know you have enjoyed working with our team member, Tom! Our team wold like to thank you for your business and we hope to have you back at Mercedes-Benz of Portland for any future needs.

December 11, 2021

The service at Mercedes Portland is excellent and the staff was very friendly and helpful. Also the waiting area is clean and pleasant More

by JERRYDONTANKERSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 11, 2021 -

Mercedes-Benz of Portland responded

Thank you for these kind comments about our service team, Jerry! We are pleased to know you are always provided with excellent service. We look forward to your next visit with us.

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