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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,528 Reviews
Call Service Center (971) 340-4573

1,528 Reviews of Mercedes-Benz of Portland - Service Center

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March 10, 2023

My service advisor is excellent. I am always happy with his service. He care about his work and his customers. More

by Meikamlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Mar 10, 2023 -

Mercedes-Benz of Portland responded

Thank you for showing your appreciation for your service advisor, Meikamlee. We are happy to see he has provided you with high-level customer care and maintenance, and we will be sure to pass along your kind comments. Until your next visit here at Mercedes-Benz of Portland, drive safe.

March 09, 2023

Professional service and expert diagnosis. The staff is friendly and accommodating. Always good to bring your car to someone you can trust. More

by MPOWERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
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Mar 10, 2023 -

Mercedes-Benz of Portland responded

Thank you for placing your trust in our service team here at Mercedes-Benz of Portland. Having you as a customer has been a pleasure, and we look forward to assisting with any future needs.

March 07, 2023

Andy is a very professional and experienced service representative who provided Awesome customer service! Thank you. More

by SBHAVITHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

Thank you for this kind recognition of our team member, Andy, and your business here at Mercedes-Benz of Portland. It was a pleasure working with you, and we will be sure to pass along your kind comments. Until your next visit, drive safe!

March 07, 2023

Great people. Busy time. I appreciated the nice loaner vehicle. My car is running well. More

by KMCEWAN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
Report | Print
Mar 07, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland for service. We are happy to have provided you with a loaner vehicle to make your wait time more convenient and are happy to see your vehicle is running well following your visit. If we can be of assistance in the future, please don't hesitate to return.

March 07, 2023

I had great service from the time I drove in. They answered my questions very nicely. My car was nice and clean when I picked it up. More

by DPRESTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Mercedes-Benz of Portland responded

We are grateful to have had the opportunity to service your vehicle, Preston! Thank you for sharing the aspects you liked most about your visit. We look forward to providing this same great level of care during your next visit here at Mercedes-Benz of Portland.

March 06, 2023

Friendly and knowledgable staff. They treat you as an individual, taking time to answer all questions. More

by PAUL@LONEYLAWGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Rod Soprito
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

Providing you with attentive and professional service was a pleasure, Paul. Thank you for choosing to purchase you vehicle here at Mercedes-Benz of Portland.

March 06, 2023

I much prefer the Portland Lithia location over the Beaverton one. I think the service people are far more friendly and knowledgeable, with a genuine interest to serve their customers. I never felt lik More

by STEPHANIE CHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Monroe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan my driver was also very friendly , Mark Tower
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Mar 07, 2023 -

Mercedes-Benz of Portland responded

Stephanie, thank you for making Mercedes-Benz of Portland your preferred service location! Our team is more than happy to provide transparent and quality service. We look forward to assisting with all of your vehicles future maintenance needs.

March 06, 2023

Please with the service on our vehicle and the time it took to get completed. More

by SLAMB4147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Mar 07, 2023 -

Mercedes-Benz of Portland responded

We are happy to know you are pleased with both the quality of our service and the time it took to perform. Having you here at Mercedes-Benz of Portland was a pleasure and we hope to work with you again in the future.

March 05, 2023

The dealership is OK it's not the dealership. It's the individuals that work at the dealership like the details shop. The details shot don't do a too good of the job detailing the cars every time More

by DONSHERMANSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Godbey, Rosalynn Hallmark, Mark Tower, Mekonnen Wossene, Daniel Demeulle
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March 04, 2023

Best customer service ever and perfect inspection. The car was pretty clean and they are always on time. More

by JAVIDKARIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Portland responded

Thank you for choosing to work with our team at Mercedes-Benz of Portland once again! We are happy to have provided timely service, and look forward to working with again down the road.

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