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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,526 Reviews
Call Service Center (971) 340-4573

1,526 Reviews of Mercedes-Benz of Portland - Service Center

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October 01, 2022

Charging for mileage just to go from dealership to home is unwarranted since I have paid over 10000 dollars in maintenance costs. I will not do maintenance here again. More

by PORSCHE00002000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
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October 01, 2022

Once I confirmed an appointment, and was face to face, they took good care of me and my car. More

by SABBOTT4
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Oct 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience. The Mercedes-Benz of Portland team is happy to have taken excellent care of your vehicle. Should any future needs arise, we hope to be first of mind Until then, drive safe.

October 01, 2022

Your service and people are very professional they explain everything that has been done so I could understand More

by MCKEY10243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Power
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Oct 03, 2022 -

Mercedes-Benz of Portland responded

Hello, our team is happy to have ensure you understood each aspect of service performed on your vehicle. Thank you for choosing Mercedes-Benz of Portland!

October 01, 2022

Excellent repair first time. Fair price for dealer. Friendly people. Thank you very much Mark More

by WOLFSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Oct 03, 2022 -

Mercedes-Benz of Portland responded

Our team is proud to offer quality service and fair pricing. We hope you will continue to choose Mercedes-Benz of Portland for all your maintenance needs.

October 01, 2022

They're rude and did not help me very well. I would not go back but I dont have an option. More

by CARLOS.GURULE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cant remember
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October 01, 2022

The staff went overboard to provide excellent service. They kept us informed every step of the way and our car runs great. They get my highest recommendation. More

by JIMDEBRULER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Oct 03, 2022 -

Mercedes-Benz of Portland responded

Hi Jim, Our team is happy to have gone above and beyond to provide you with great service. Your recommendation is greatly appreciated and we look forward to having you back at Mercedes-Benz of Portland for your next service.

October 01, 2022

The service was great the sales person went above and beyond to help me. He has done a great job. More

by RABEBE21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Power
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Oct 03, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to know you have had a great experience with both our sales and service team members. We look forward to having you back at Mercedes-Benz of Portland for any future needs.

September 28, 2022

Made an appointment but when the car was delivered to them it took 3 days before anyone looked at the car Was a problem then had to wait another week to get the parts Ps if they would have looked at More

by DON80
Customer Service
Recommend Dealer
No
Employees Worked With
Mark Tower
Report | Print
September 27, 2022

Quick an done corctly the first time. Clean waiting room, helpful staff. Will use them again for the next service More

by NIELS.FOLLESTAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Miranda
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Sep 28, 2022 -

Mercedes-Benz of Portland responded

Hi Neil, it is a pleasure to see you plan on returning to our team here at Mercedes-Benz of Portland for your next service. We are happy to have provided quality service and a clean waiting area. Our team looks forward to seeing you again down the road.

September 27, 2022

Poor time management. I made an appointment but did not get my car back until 2.5hours for simple oil change. More

by Emekaji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
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