Mercedes-Benz of Princeton

Great Dealership!! My salesman, Dale Cook and the General Manager Tom Knobloch, Sr made my leasing experience of a new MB ML350 a very easy and pleasant one. I highly r My salesman, Dale Cook and the General Manager Tom Knobloch, Sr made my leasing experience of a new MB ML350 a very easy and pleasant one. I highly recommend this dealership. They are a very professional, helpful and insightful of the brand. More

Outstanding We bought a GLK350 from Paul one month ago. The whole process was pleasant. Paul introduced us the detail specifications of different models and gave We bought a GLK350 from Paul one month ago. The whole process was pleasant. Paul introduced us the detail specifications of different models and gave us suggestions of options that fit our requirement. During the drive test, Paul explained all the new functions the car equipped and answered our questions very patiently. We were impressed by Paul's wide knowledge, professional sprit and amiable attitude toward customers. - Amy Yang and Tianlun Zhou More

Fantastic My salesman , Paul Lai , turned what could have been a stressful situation for me into a very enjoyable experience. He helped me every step of the way My salesman , Paul Lai , turned what could have been a stressful situation for me into a very enjoyable experience. He helped me every step of the way and was a true professional. I will definitely visit Paul again for my next Mercedes. More

Excellent!! Hi, my experience at Mercedese Benz Princeton was very good. They made things so easy & explained me what happened to my car in details. The receptio Hi, my experience at Mercedese Benz Princeton was very good. They made things so easy & explained me what happened to my car in details. The receptionists were very helpful & person name Paul krakenny helped me with a whole process. He was polite, easy to talk to, helpful & knowledgeable. Gave me & my car perfect attention n fixed my car. What a dedicated place & team of people.... Thank you, specially Paul. More

Apparently have better things to do then sell cars. Have been buying Mercedes for year now from many dealer around the country and this is by far the worse and most disrespectful experience I have had. Have been buying Mercedes for year now from many dealer around the country and this is by far the worse and most disrespectful experience I have had. Salesperson Michael despite several request to send me number regarding a lease for a car just simply couldn't be bothered. Sent him all the info he needed and answered all his questions. Still nothing and in the end he just ignored me. Tried his manager nothing but a canned response. Contacted several other dealers in the NJ area via e-mail and received the info I need to make a decision that day or quickly the following day. So if you don't have time or like most people are not interested in going down to the dealership to make "buddies" with the salesmen this is not the dealership for you. Also, given how unresponsive their sales is I'm certainly glad I will not have to deal with there service department. Glad I'm taking my business elsewhere. More

Thank you Arno!! We just purchased a C300 Sedan from Arno Orsini at Mercedes Benz Princeton. He was so knowledgeable, professional and courteous. There was never a t We just purchased a C300 Sedan from Arno Orsini at Mercedes Benz Princeton. He was so knowledgeable, professional and courteous. There was never a time that we felt pressured or were given a sales pitch. His demeanor was very calm and he was very thorough in his answers to our questions. When we told him our limit for a monthly payment, he presented us with several options to fit into our budget and even suggested options we would have never otherwise considered. We have leased/purchased many cars in the past, and this is the first time that we never felt any type of pressure or sense of urgency. Arno was always very diplomatic and respected our requirements. I would absolutely recommend Arno to anyone who wants a stress free car buying experience. He was a pleasure to work with and we would buy another car from him again in the future. More

Best Sales Person I just leased my fourth Mercedes-Benz and I'm very happy with the experience, Paul Lai has been my sales person for the last three vehicles I leased I just leased my fourth Mercedes-Benz and I'm very happy with the experience, Paul Lai has been my sales person for the last three vehicles I leased from Mercedes-Benz of Princeton, Paul is the most knowledgeable and professional sales person I have ever did business with. No stress, great cars, and a great experience every time I need to get a new vehicle. I have owned and leased Cadilacs and Lexus vehicles in the past when I decided to try a different vehicle the best decision I made was to lease a vehicle from Mecedes-Benz of Princeton. As long as Paul Lai is a sales person for the Mercedes-Benz of Princeton I will never go anywhere else to buy or lease a vehicle. I would highly recommend Paul to anyone who wants a new vehicle, The best sales person in the industry is Paul Lai! More

pleasure to work with them! It was a pleasure to work with Anthony D'errico, sales, and Paul Lai. Looking for a new vehicle can be a stressful experience, however, these folks p It was a pleasure to work with Anthony D'errico, sales, and Paul Lai. Looking for a new vehicle can be a stressful experience, however, these folks provided excellent service, were not pushy AT ALL and made my buying experience seamless and enjoyable. Thank you! Additionally, I want to give a shout out to Michael Cong for his helpfulness in providing a thorough overview of my new vehicle. Again, a pleasure to work with you! More

It is possible to have a great car buying experience!! Alex Shaparin truly deserves the 5 stars! It is the salesman who defines the dealership and Mercedes-Benz of Princeton is one of the best. Alex is b Alex Shaparin truly deserves the 5 stars! It is the salesman who defines the dealership and Mercedes-Benz of Princeton is one of the best. Alex is by far one of the best and most knowledgeable car salesmen and a gentleman. I have been purchasing and leasing cars for the last thirty years and finally, I can say that yes, it is possible to have a great car buying experience. Dealing with Alex, the entire process was a pleasure and no pressure at all. I have been leasing from well-known Mercedes dealerships in NJ and NYC and never experienced such courtesy, professionalism and respect for the customer but only from Alex Shaparin. I called for a quote over the phone with my specifications and he gave me a price that I knew was competitive but never once did he pressured me to go to the dealership or used those non-stop phone calls to make a sale. When I visited him at the dealership with my wife, we received the utmost respect from him, he explained to us everything about the car and with all honesty and we knew that we were making the right decision leasing the car from MB Princeton. It was by far our best car buying experience from beginning to end! I would say this to anyone who is considering leasing or purchasing a Mercedes: "Give a call to Alex Shaparin at Mercedes-Benz of Princeton. You will know that you are getting a competitive price and the most for your investment and above all, a great car buying experience." Andreas Panteli Staten Island, NY July 6, 2015 More

Great experience Paul Lai was extremely professional and helpful and made the entire process very pleasant. He was also knowledgable and very prompt in his responses. Paul Lai was extremely professional and helpful and made the entire process very pleasant. He was also knowledgable and very prompt in his responses. I would definitely recommend him to my friends. More