Mercedes-Benz of Princeton

2nd car. Andy P. Just want to say Thank you to Tom and dealership . I got a second car from you Guys and I received Great customer service as always . Tom awesome job Just want to say Thank you to Tom and dealership . I got a second car from you Guys and I received Great customer service as always . Tom awesome job ! Thank you. More

Exceptional Experience Fantastic experience at M-B of Princeton. Process and paperwork to drive away in a new GLC300 was stress-free. Staff are honest with customer. Very Fantastic experience at M-B of Princeton. Process and paperwork to drive away in a new GLC300 was stress-free. Staff are honest with customer. Very helpful. Highly recommend this dealership. More

My first Mercedes I just trade in my Cadillac for a 2019 Mercedes GLE 400 Arno was excellent with his attention and effort in giving me the best deal possible and the I just trade in my Cadillac for a 2019 Mercedes GLE 400 Arno was excellent with his attention and effort in giving me the best deal possible and the explanation provided by Robert on the delivery were very clear and was able to drive away on my new car enjoying all its features. More

Great experience Would recommend to anyone looking for great experience while buying a car. Sales, contrary to other dealerships, are really honest and professional pe Would recommend to anyone looking for great experience while buying a car. Sales, contrary to other dealerships, are really honest and professional people; they are not pushy or use old-school pressurizing tactics. They work with you to help find the car you are looking for. Worked with Puneet Kapoor to purchase CLA. Both he and Robert (who walked me through initial setup of the features and technology) are really experienced and professional. really happy I went to Princeton Mercedes. More

Chris | Always willing to work with you We worked with Chris to get into a GLC 300 lease this year, after having leased a couple of C300's out of the Cherry Hill dealership. He was a breath We worked with Chris to get into a GLC 300 lease this year, after having leased a couple of C300's out of the Cherry Hill dealership. He was a breath of change from the last experience I had with MB, he understood our needs and worked very hard on getting us a deal that was palatable. It was unfortunate that our own priorities changed and had to walk away from what was a very compelling offer meeting our needs. If am going back for a Merc next time, Chris is someone who I would be reaching out to. Thanks for your help ! More

Robert and the dealership go above and beyond what is expect So this dealership goes way beyond what I ever expect from them . My new 2019 E the garage door open was not working they came to the house on multipl So this dealership goes way beyond what I ever expect from them . My new 2019 E the garage door open was not working they came to the house on multiple occasions worked with Home Lin and Robert was the star he would not give up even thought Home Link was telling him something he finally figured it out and my garage door buttons now for. Thanks for the great service and never giving up. More

Great Car leasing experience Princeton Mercedes Benz is a great dealership to work with. Our salesperson Tom Trovas was so informative about the product and had a very laid back, Princeton Mercedes Benz is a great dealership to work with. Our salesperson Tom Trovas was so informative about the product and had a very laid back, no pressure attitude. We had several calls back and forth and all questions were answered in a timely manner. We felt that we negotiated a great price and the car was pristine upon delivery. If you’re getting a Mercedes Benz, go to Princeton.. it will be the best decision you make. More

The Real Deal It is hard to write great reviews of vehicles and dealerships when you first buy a vehicle; you are just starting your relationship with the brand and It is hard to write great reviews of vehicles and dealerships when you first buy a vehicle; you are just starting your relationship with the brand and that establishment. So here is a shot at telling everyone about our experience with Chris at Mercedes of Princeton. I called Chris on a Wednesday after trading a few emails with their online sales team. We found the vehicle competitivley priced and it drew us in. I figured end of quarter and month would help us filter out the salesy jargon and get into making it an enticing conversation. Chris is the real deal. We chatted for a few moments regarding the vehicle and we got right down to the brass tacks. I didn’t want to pay the ad price and he couldnt budge too much because it truly was competitively priced. Here’s what went really well: -No hassles with pitching to sell me the vehicle -Straight foreward discussion on features, test drive, and what the comparison points were between this vehicle and others like it -Patience; we had my family with us and he accomodated them extremely well to check out the vehicle and potentially get them into a different vehicle -Negotiation: We had some options and walked away with a deal that made both sides feel really good about the purchase -Turn Aorund/ Vehicle Delivery: The vehicle was prepped same day!!! -Closing: Finally a dealership where my closing was a great experience. I have had bad closings in the past and this was almost pleasureable. Chris did have other clients but multi-tasked with perfection with us in feeling liek his priority #1. Signed papers, exchange collateral, and off to vehicle education we went. What didn’t go so well: -Education: Since we bought the car and picked it up same day, everything was on a rushed time table. We wish we had more time with Robert who was excellent with educating us on all the features of the vehicle. A true Mercedes Model Expert!! -Vehicle Prep: Somewhere in our communcation we had a mishap. I asked for al dealership badging to be taken off the car. The technicial removed all badging inclusive of manufacturer. I must say that at first we were questioning it, but it might grow on us. MoP sent us the replacement decal badges and offered to mount if we decided we wanted them back on just in case. Overall, I highly recommend Chris and his team at Mercedes of Princeton. Very knowledgeable and a no hassle deal process. They are very good in making you feel that you have not walked into “just another car dealer”. The team understands the incvestment someone is making in their products and returning what is expected from a luxury vehicle buyer in service and capability. We may return in a few years if we choose to buy another MB to this dealer exclusively. More

Good experience Vasil was very helpful in closing the deal . He was very informative and provides all the insights . He is very accommodating works in the best intere Vasil was very helpful in closing the deal . He was very informative and provides all the insights . He is very accommodating works in the best interest of the customer More

Very professional Alex Shaparin is a very professional person so easy to deal with this is my second car i Lease with Alex he is truly amazing .I will definitely contac Alex Shaparin is a very professional person so easy to deal with this is my second car i Lease with Alex he is truly amazing .I will definitely contact Alex for any of my future business Thanks Savitri Persaud More