Mercedes-Benz of Princeton

Best Car Buying Experience Ever! After having a bad accident with a drunk driver and totaling my car, I went into this dealership looking for a car in a whole new light. Arno immedia After having a bad accident with a drunk driver and totaling my car, I went into this dealership looking for a car in a whole new light. Arno immediately understood my new concerns for a super safe car and was extremely understanding and intuitive in his assessment of what my likes and needs were. He took as much time with me as I needed and never made me feel silly or rushed. He handled me with kid gloves and a tremendous amount of compassion and care. He even encouraged me to purchase a car that was $10K less because he wanted me to feel as safe as possible. I can't put into words how his exceptional customer service and professionalism and also respect for my time when it came time to take delivery of the car was appreciated. Anyone reading this most likely understands how rare it is to have a great experience buying a car, but coming in and asking for Arno will get you just that. A++ to this spectacular specialist!!! More

Third Time's a Charm! This is the third car that I've bought from MB Princeton and the third time that I've dealt with Dale Cook. His professionalism, friendly demeanor, an This is the third car that I've bought from MB Princeton and the third time that I've dealt with Dale Cook. His professionalism, friendly demeanor, and his willingness to bring his best deal upfront makes my purchasing experience a pleasure. When working with Dale, I've never felt that I've had to fight to get a good deal, or that Dale was doing anything less than what was in my best interest. I honestly would recommend Dale to friends and family. Thanks to Dale for all his help! More

A great experience all around. When my husband and I were in the market for another Mercedes, our first thought was to call Arno. Having worked with Arno in the past, we were confi When my husband and I were in the market for another Mercedes, our first thought was to call Arno. Having worked with Arno in the past, we were confident that he would not only find us the right car but that he would make the whole experience a pleasurable one--and he did. Arno found us the perfect car and we are thrilled with it. We have always known Arno to be a dedicated, knowledgeable and conscientious professional and truly appreciate his willingness to "go the extra mile" for his clients. Thank you Arno. You're the best! More

Amazing service I am a student at a local Prep School in NJ near Princeton. I recently had a flat tire after running over a sharp object on Route 295. The dealer wher I am a student at a local Prep School in NJ near Princeton. I recently had a flat tire after running over a sharp object on Route 295. The dealer where we bought the car, Contemporary Motor Cars, Inc. in Little Silver, NJ instructed me to contact Miguel at Mercedes-Benz of Princeton. I was assured that they have one of the most qualified service departments in the Northeast. I was overwhelmed by their professionalism and kindness. Not only did they immediately replace my tire but they also returned my car to me at school so I would not have to miss any of my classes. I am learning that when you buy a Mercedes-Benz not only do you get the best cars but you also get the best support from the dealer community. More

Great Service, Great Experience, Great Salesman! Just wanted to take a moment to thank Mercedes-Benz of Princeton for having Paul Lai as their staff. My wife and I felt so comfortable while looking f Just wanted to take a moment to thank Mercedes-Benz of Princeton for having Paul Lai as their staff. My wife and I felt so comfortable while looking for and then deciding the car of our dreams we will be taking home. Paul's acknowledgement, his patience and all the time he spent with us is very appreciated. We will definitely share our great experience with friends and family and of course will come back when we need a new car. Thanks Paul. Nestor and Patricia. More

Paul is the best salesman Paul Lai is the best salesman. He is nice, friendly and knowledgeable salesman. The purchase process was smoothly. We got a lot of help and all requir Paul Lai is the best salesman. He is nice, friendly and knowledgeable salesman. The purchase process was smoothly. We got a lot of help and all requirement was fulfilled. More

Smooth sailing! Well having been a Mercedes owner since 1974 I knew that the vehicle I picked 2015 GLK350 would be the best, as we all know the buying experience can Well having been a Mercedes owner since 1974 I knew that the vehicle I picked 2015 GLK350 would be the best, as we all know the buying experience can be a frustrating challenge but I was pleasantly surprised by the entire process at Mercedes Benz of Princeton first with Tom Dobrek who remembered my name as we had spoken on the phone previously.Tom along with his manager made the entire dreaded process of car buying and the trade in factor quite easy and fair.in fact the entire staff from the person removing the licence plate from my trade to helping transfer personal belongings to the new vehicle was above and beyond I would have expected. They even have a staff member go over in detail the complete workings and systems of the new vehicle which I found very helpful. A full tank of fuel made the entire experience even better. Thank you all.David Kosec More

Frank is the best! From the moment we walked into the Pre-Owned Mercedes of Princeton showroom, my son and I felt at home. We recognized Frank and he recognized us fro From the moment we walked into the Pre-Owned Mercedes of Princeton showroom, my son and I felt at home. We recognized Frank and he recognized us from seven years ago when he sold us a pre-owned from another dealership. What a coincidence. He was well-informed about the C300 that I test drove and had all the stats at his fingertips. He has a wealth of knowledge and shared it with us. Frank makes your dealership that much better. When I tire of this auto, I will come back to Frank and Mercedes of Princeton. More

Great car, great salesman, great customer service Special ordered a new GLE exactly the way I wanted it. My experience with Paul Lai was excellent, from searching for the car, then having to order it, Special ordered a new GLE exactly the way I wanted it. My experience with Paul Lai was excellent, from searching for the car, then having to order it, negotiating the deal, communicating delivery status under a tight deadline, and completing the delivery on schedule. Paul was extremely patient with my many questions, always professional in his dealings and very conscious of my wants and needs. Adam Gelfand's knowledge of the car features and his pleasant style was enjoyable. I had searched many makes and dealerships but MB of Princeton and Paul Lai delivered an exceptional car with an exceptional experience. More

Excellent purchase experience with Paul Lai Paul was friendly, highly professional and knowledgeable in guiding us through the purchase process. We felt comfortable throughout and are very happy Paul was friendly, highly professional and knowledgeable in guiding us through the purchase process. We felt comfortable throughout and are very happy with the vehicle we bought. We highly recommend going to see Paul if you are considering a luxury model. More