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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,711 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,711 reviews

October 15, 2016

Excellent experience due to Paul Karkenny. Words to describe Paul Karkenny - professional, honest, friendly, helpful, knowledgeable, informative and kind. I could go on !!! Paul is truly an ass More

by 1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Nov 25, 2016 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are delighted that Paul was able to accommodate your needs in servicing your Mercedes-Benz. If there is anything we can help you with in the future, please let us know.

September 25, 2016

New E 300 Turbo Your sales representative Arno Orsini and our family have developed a wonderful relationship over the past 3 years. He was so thoughtful with his su More

by rfalko9901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2016 -

Mercedes-Benz of Princeton responded

We appreciate your time in writing a review. We are especially pleased that Arno was able to provide you with excellent customer service. Thank you for being a continuing customer! Internet Manager jhobbs@mbprinceton.com

September 10, 2016

Top notch experience with Paul Lai We went into this dealership and were impressed with the professionalism with Paul and Charles. Paul offered a great discount on a well optioned GLS5 More

by gscone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are pleased that Paul was able to off you excellent customer service. Sounds like you had an first rate experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

September 08, 2016

service B Paul has been really helpful, he explained every single thing what needs to replace and checked.He knows alot about cars .He is a great service rep. More

by soz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Sep 19, 2016 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are delighted that we were able to accommodate your needs in servicing your Mercedes-Benz. If there is anything we can help you with in the future, please let us know.

August 29, 2016

Very happy with this dealer I am very happy with this dealership special sales person Paul Lai, He is very professional take care customer and reliable person #1 will recommend c More

by Sumi lim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2016 -

Mercedes-Benz of Princeton responded

We value the time that you took to write a review. We are pleased that Paul was able to arrange a pleasant delivery. If there is anything we can help you with in the future, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

August 23, 2016

Royalty Customer Experience. I went in to give my wife's lease back. My plan was to keep my E350 coupe but after talking with Adam Gelfand for a few minutes, he introduced me to More

by Ghostwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gelfand, Mike Wang
Aug 26, 2016 -

Mercedes-Benz of Princeton responded

Mercedes-Benz of Princeton is pleased that you had a top of the line experience. Adam & Mike are great assets to our Dealership. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

August 20, 2016

Excellent As always the service was excellent. Paul Karkenny was very professional, most helpful and dedicated to customer service!!! I would recommend Mercedes More

by Alisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Aug 31, 2016 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write a review. We are very glad that we were able to take care of your needs in our Service Department. If there is anything we can help you with in the future, please let us know.

August 13, 2016

Paul Karkenny was the best! Professional and empathetic . Excellent professionals at all positoons. Alex was a wonderful very expert seasoned sales person. An excellent representive of the dealership. Paul wa More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Karkenny
Aug 26, 2016 -

Mercedes-Benz of Princeton responded

Sal. Thank you for the reviews. Wow a Service & a Sales reviews in one. Thanks Joseph Hobbs

July 26, 2016

Awesome Sales Guy/One of a Kind Honestly, once you meet Dale you will understand why I rated him so highly. Dale is extremely personable and is always smiling making him so easy to More

by christina milano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2016 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are delighted that Dale Cook was able to accommodate your needs in purchasing a new Mercedes-Benz. If there is anything we can help you with in the future, please let us know. The GLC is a great suv enjoy! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

July 25, 2016

A++ Experience I recently leased my second Mercedes, and I had an excellent experience working with Dale Cook. He is personable, knowledgable, and goes above and bey More

by SMilano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gelfand
Jul 27, 2016 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are very glad that Dale & Adam was able to take care of your needs again. Thank you for being a loyal customer! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

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