Mercedes-Benz of Princeton

Arno was terrific to work with. He is friendly, professional and very knowledgeable without the hard sales pitch. He listened to what I wanted in a car and never tried to push me to purchase more professional and very knowledgeable without the hard sales pitch. He listened to what I wanted in a car and never tried to push me to purchase more than I wanted. I picked up my new C350 last week and the entire transaction, from beginning to end, went without a hitch...no surprises. More

Good customer service starts with a proper greeting, but then requires consistent follow-through from elsewhere within the establishment (i.e. from reception, other salespeople, service, parts, etc.). Ther then requires consistent follow-through from elsewhere within the establishment (i.e. from reception, other salespeople, service, parts, etc.). Thereafter, a persistent focus upon the follow-up - that is, the same level of courtesy and service received when you first stepped into salesroom, and from the entire organization - marks the true quality of a service-oriented business. I am pleased to state that my experience with M-B of Princeton has reflected this ideal. This is the second automobile we've purchased from this establishment within the past 18 months. The vehicles themselves are only part of the reason. Service matters, and I've been very pleased by their consistent professionalism, courtesy and level of service. More

I gave 5-star ratings to every asepect of the Princeton MB dealership all because of our car purchasing experience with Mr. Paul Lai. We first visited here because a couple of friends purchased cars f MB dealership all because of our car purchasing experience with Mr. Paul Lai. We first visited here because a couple of friends purchased cars from Mr. Lai and highly recommended him to us. The whole time we were there (about half a day), he was smiling and made us feel welcome and comfortable. His professionalism, expertise, and patience made this entire purchasing experience a very pleasant one. If it were not for him, we probably would not have made a decision right there on the spot. He is well organized and took his time explaining everything and finding the best deal for us which made the process smooth-going and hassle-free. After signing off the paper work, it was already dark and late. He took time to show us how to operate the car and the innovative technologies, and help us set up the settings before we drove off the site. He is a really a model sales representative. I will definitelly recommend him to anyone we know who is looking for a car. More

It was a pleasure to work with Alex Shaparin towards leasing a C300. I appreciated his taking the time to answer all my questions, either face-to-face or via email. He was very knowledgeable and courteo leasing a C300. I appreciated his taking the time to answer all my questions, either face-to-face or via email. He was very knowledgeable and courteous and I felt he really wanted to ensure I had a great experience in the dealership. I would recommend him without hesitation. More

I have been dealing with Tom Trovas since 2006 on all my vehicle purchases. He is the ultimate professional and extremely knowledgeable. It is comforting to know that I can reach out to Tom at any time an vehicle purchases. He is the ultimate professional and extremely knowledgeable. It is comforting to know that I can reach out to Tom at any time and know that he will respond promptly. The dealership as a whole is impeccable and all who work there are friendly and courteous. Nothing else compares to the Mercedes-Benz experience, especially here. I give the dealership and Tom Trovas a perfect "10"! Thanks again Tom! More

Dale was incredible to work with on my most recent purchase. He is extremely knowledgeable while at the same time very personable and professional. Dale took care of everything; making it incredibly e purchase. He is extremely knowledgeable while at the same time very personable and professional. Dale took care of everything; making it incredibly easy for me trying to balance a demanding work schedule and still get the vehicle I wanted. Thanks Dale for an excellent experience! More

Tom Trovas is extremely professional, knowledgeable and friendly. This is the second vehicle we have leased with his assistance and will not be the last. Excellent overall experience. friendly. This is the second vehicle we have leased with his assistance and will not be the last. Excellent overall experience. More

My experiencing of buying my first Mercedes-benz was wonderful. Tom is knowledgeable, professional, assertive, and he would think of ways for the benefit of clients to help them make decisions. In fact wonderful. Tom is knowledgeable, professional, assertive, and he would think of ways for the benefit of clients to help them make decisions. In fact, I made my decision the next day after we met Tom. Since then, I have been recommending my Mercedes-benz SUV and Tom to my friends. Best Regards, Tracy Wen More

Tom has been my car salesman for all of my Mercedes vehicles. I just leased my fourth! He better never retire, because I plan to have him as my salesman forever! vehicles. I just leased my fourth! He better never retire, because I plan to have him as my salesman forever! More

Thank you Paul for a great service! My husband and I had an outstanding experience buying a car from you. We appreciate your knowledge and expertise! Thank you again and will rexommend you to our friends an outstanding experience buying a car from you. We appreciate your knowledge and expertise! Thank you again and will rexommend you to our friends and family! Regards Vradinskiy family More