Mercedes-Benz of Princeton

my experience was exception with doug..i called in and literally bought the car over the phone i had shopped around locally and the customer service was yanking my chains and trying to over charge me..so literally bought the car over the phone i had shopped around locally and the customer service was yanking my chains and trying to over charge me..so i am self employed and have very little time to run around from dealership to dealership..so i decided to call princeton mercedes and got doug as a salesman it was my lucky day and he beat everyones price by 50 dollars a month and gave me free maintence with the car, no other dealership even offered that to me..doug was on it from the beginning i talk to him on the phone for about 20 minutes and got it done..i was soooo happy to see someone so willing to help make this experience so painless and so worryfree ..he did everything in a matter of 15 mins and then rubin explained the car fully to me..i have owned lexus,bmw, infiniti and never experience anything like this customer service..what a lucky dealership to have such caring and patient employees..great job everyone i would definately like to do business with them in the future...by the way love my new ml..and thanks for making it possible...the real professionals no hard sell loved the whole experience More

Paul did an excellent job right from finding me the right car to taking care of the final paperwork. With his profound knowledge and apt expertise, the entire process went quite smooth which otherwise could car to taking care of the final paperwork. With his profound knowledge and apt expertise, the entire process went quite smooth which otherwise could be a bit frantic and muddled. He was very thorough and patient about listening to me and answering my questions and clearing any doubts which ran through my mind during this course. Should we ever want another Mercedes in future, we’ll definitely return to Mercedes-Benz of Princeton and asking specifically for Paul to be our sales agent. Paul is a great asset to Mercedes-Benz of Princeton. ABSOLUTELY HAD A TERRIFIC EXPERIENCE!! More

Paul Lai made the leasing of my new 2012 E350 so easy. Paul is easy to do business with and made the whole process much more enjoyable. This is the third E350 I leased from Paul. Paul is an asset to Prin Paul is easy to do business with and made the whole process much more enjoyable. This is the third E350 I leased from Paul. Paul is an asset to Princeton Mercedes Benz and I would higly recommend him to anyone that is interested in buying or leasing a Mercedes. Fred Mironov More

Paul was very good explaining all the features of the car. This is our first Mercedes and we are very happy with our choice. We did visit the show room sereral times b-4 making our purchase each time we car. This is our first Mercedes and we are very happy with our choice. We did visit the show room sereral times b-4 making our purchase each time we were greeted by Paul with great enthusiasm and energy it made the process very pleasurable. Should we ever want another Mercedes I sure we will return to Princeton, working with Paul was a great experience. More

This is the best car buying experiance I ever has. Paul my sell rep was terrific. Paul lai pick me up when I was ready To sign the paper to get my car. All I can say is I dealt with real professional my sell rep was terrific. Paul lai pick me up when I was ready To sign the paper to get my car. All I can say is I dealt with real professional More

I highly recommend Dale Cook, he is the most accomodating sales consultant I have dealt with. I have know Dale since 2008 when I got my first SLK 250. It was such a positive experience for me that I highly sales consultant I have dealt with. I have know Dale since 2008 when I got my first SLK 250. It was such a positive experience for me that I highly recommend him to anyone who is in the market to buy or lease car. I never felt pressured and my visits to the showroom has been pleasant experience. Dale made me feel important. He made sure to answer all my questions. I never felt rushed, and Dale took his time to discuss different options I have so that I can make a sound decision in purchasing my car. More

I have been dealing with Princeton Mercedes for the past 13 years Tom Knoblock Sr. and for the past 4 years with Tom Jr.. I have purchased six (6) new automobiles and the last two from Tom Jr.and he has tak 13 years Tom Knoblock Sr. and for the past 4 years with Tom Jr.. I have purchased six (6) new automobiles and the last two from Tom Jr.and he has taken care of our needs and made us feel like we are one of his family. It starts with a smile a handshake how are you update on the family and always can get you something to drink before we dicuss any business. I often just walk in to talk about new or future cars and he always has time for a talk. When I bring cars in for routine maintenance and he sees me he will come over to ask if he can help with anything. Princeton Mercedes continues to keep my busines becuase of Tom Knoblock Sr & Jr and their commitment to customer service and providing me a good deal. Along the way they introduced me to service advisor Brian McCoy (12years ago) who keeps all of my cars running mechanically sound and safe. More

My husband and me are new to this dealer and we had wonderful experience towards processing the purchase. The sales people is so knowledgable and friendly to answer our questions .Overall we give them wonderful experience towards processing the purchase. The sales people is so knowledgable and friendly to answer our questions .Overall we give them a 5 start service points. More

My first car-buying experience was made infinitely better by the amazing quality of service at Mercedes-Benz of Princeton. I didn't think that a car dealer would take an 18-year-old student seriously but I w by the amazing quality of service at Mercedes-Benz of Princeton. I didn't think that a car dealer would take an 18-year-old student seriously but I was certainly proven wrong. Walking into the dealer I was uncertain about which model I liked best, but within 10 minutes Guy had found a car that suited me perfectly and matched all of my criteria. After test-driving the car I knew that I wanted to buy it, and Guy made the process extremely fast and easy. I appreciate the level of professionalism at this dealer and I can't wait to buy my next car from them in the future. More

My husband and I had a wonderful experience yesterday buying our first Mercedes Bentz! Paul J. Lai, our sales representative, was terrific and made buying our car an exciting adventure. He carefully and buying our first Mercedes Bentz! Paul J. Lai, our sales representative, was terrific and made buying our car an exciting adventure. He carefully and professionally answered all our questions and listened to our wants and needs. Paul then guided us toward the vehicle that fit us perfectly using his vast and thorough knowledge of Mercedes Bentz. Paul was patient and worked to offer us the best deal possible. We are so pleased that we chose Mercedes Bentz of Princeton as our dealer and can't wait to recommend both the dealership and sales representative Paul Lai to our family and friends! More