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Mercedes-Benz of Richmond
Henrico, VA
900 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 900 reviews
Helpful February 02, 2022
The service department allowed me to leave my Mercedes there overnight even though I didn’t have an appointment. The next morning a new battery was installed and spark plugs were replaced. there overnight even though I didn’t have an appointment. The next morning a new battery was installed and spark plugs were replaced. More
by sherryallmond
Employees Worked With
I don’t remember any specific names. Everyone was nice.
January 21, 2022
I received excellent service, information given by Steven was reliable and factual, he also provided good communication as the service progressed. was reliable and factual, he also provided good communication as the service progressed. More
by crbrand
Employees Worked With
Steven Hunnewell
January 17, 2022
Steven was professional and courteous, willing to go over and beyond to ensure we were satisfied with your service. Highly recommend MB of Richmond. and beyond to ensure we were satisfied with your service. Highly recommend MB of Richmond. More
by Beverly
Employees Worked With
Steven Hunniwell
January 14, 2022
Making the appointment was easy. They promptly got me in for my service and it was completed in a timely manner. Alan did a great job, even helped me with getting my Android service coonected which was beyo for my service and it was completed in a timely manner. Alan did a great job, even helped me with getting my Android service coonected which was beyond his responsibility. More
by msmecole1
Employees Worked With
Alan Lathrop
January 06, 2022
I took my car in for an oill change and inspection. It took about an hour and they were done. No issues at all. I am happy with the service at this Dealership. took about an hour and they were done. No issues at all. I am happy with the service at this Dealership. More
by iriskyle
Employees Worked With
Unknown
