Mercedes-Benz of Richmond
Henrico, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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New Car Lease Excellent service all way around. We felt that everyone involved was making a superior effort to address all of our concerns and needs. Very professio Excellent service all way around. We felt that everyone involved was making a superior effort to address all of our concerns and needs. Very professional and qualified people. This was a very good experience. More
The Review I giving this review because of the service and the quality that Mercedes Ben's of Richmond to my wife and I. We have been satisfied since 2008, when I giving this review because of the service and the quality that Mercedes Ben's of Richmond to my wife and I. We have been satisfied since 2008, when she bought her first SLK 350 and my CLS 550. More
Stat inspection Logan is very professional and take care of my car .He is the best service representative! Also the technician finished my car in an appropriate time Logan is very professional and take care of my car .He is the best service representative! Also the technician finished my car in an appropriate time . Thank you More
appointment for a checkup for my SUV Mercedes told me that my appointment would be a 'no charge'. They even texted me the zero cost, but when I went to check out the man at the counter sa Mercedes told me that my appointment would be a 'no charge'. They even texted me the zero cost, but when I went to check out the man at the counter said I owed $76.00. My service manager, Logan said he would take care of it and I received a receipt showing a zero balance. S. Hoang More
Exceptional Service From the moment I pulled into the dealership until I returned to pick up the EzPass tag that I forgot in the loaner, I experienced outstanding service From the moment I pulled into the dealership until I returned to pick up the EzPass tag that I forgot in the loaner, I experienced outstanding service. Logan made me feel special as he listened to the concerns I had regarding my vehicle. He worked hard to make sure that I was satisfied. More
Top notch service from Logan Bunger. The proffessional service team evaluated and fix the problem with my AMG quickly. I appreciate their thorough care they gave my car. Logan explained The proffessional service team evaluated and fix the problem with my AMG quickly. I appreciate their thorough care they gave my car. Logan explained the problem clearly and kept me in the loop as the warranty repair was underway. More
Excellent experience Our sales associate Kervin has been polite, professional, and helpful. I am completely satisfied with the purchase experience. The waiting time for bu Our sales associate Kervin has been polite, professional, and helpful. I am completely satisfied with the purchase experience. The waiting time for building the car is a bit long though. But it's exactly how we wanted it. Worth the wait. More
Pleasantly Surprised Extremely satisfied. The service technician even tried to fix the mirror while I was scheduling the appointment for the next day. Now, that is first Extremely satisfied. The service technician even tried to fix the mirror while I was scheduling the appointment for the next day. Now, that is first class service in my book. The bottom line, there was NO charg to repair side mirror when it was all said and done. God Bless good dealerships like this! Thank You. More
Always a good experience! Needed 4 new tires and was concerned about my brakes. I was given tire options, found out my brakes were fine, and was kept updated as I waited for m Needed 4 new tires and was concerned about my brakes. I was given tire options, found out my brakes were fine, and was kept updated as I waited for my car. More
Very satisfied I was very satisfied with the service I received recently from McGeorge Mercedes Benz. The loaner car made it most convenient to work with your deale I was very satisfied with the service I received recently from McGeorge Mercedes Benz. The loaner car made it most convenient to work with your dealership. More