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Mercedes-Benz of Richmond

Henrico, VA

4.8
895 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 895 reviews

October 21, 2016

Outstanding Dealership Mercedes of Richmond Virginia Kervin Ridgley, My Salesman, and Kathie, Finance Person, at Richmond Mercedes made my experience the best. I would recommend anyone in the Southern Vi More

by Tinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kervin Ridgley and Kathie (Finance)
October 18, 2016

New Car Purchase Mike Rudin was so helpful and understanding. really enjoyed working with him and would refer all my friends to him. Love my new car. the envy of th More

by Pam G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rudin
October 09, 2016

goodand examined properly gave a good report contacted me about what service was needed later went in and got on computer and looked at the history of car More

by Salesman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
very nice hard worker
September 26, 2016

Great experience! It was a Great experience Mike Rosen was very knowledgeable and the GM Brentwood was very helpful it made the painstakingly cost of a new car not so r More

by Blocker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rosen
September 17, 2016

Annual inspection Not only did I get complimentary inspection but I also got a car wash included. Made an appointment and everything went as scheduled - very pleased More

by tim57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
September 07, 2016

Peace of mind! Brought vehicle in to identify cause or "road noise" at higher speeds. Car was in a bay 15 minutes after scheduled appointment time. Patrick kept me a More

by 2TallQue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson
August 31, 2016

excellent From the time I met with Peter everything was fine. Of course I was disappointed in the cost of a tail light unit, but Peter exlpained the need for i More

by pioneer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter and others
August 12, 2016

good experience Great response to my urgent need for a State Inspection. Despite not having an appointment, Pete got my car right in and it I had it back (washed!) w More

by tar heel tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Burghuis
July 14, 2016

Team work at it's best Scheduler went out of her way to get me in appointment suitable to my needs. Service assistance helped resolve one item in the bay. Maintenance effo More

by easy.ten4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter (the service rep) and Cashier
July 07, 2016

The best Mercedes dealership .. Eddie Tong is your guy We bought a beatiful 2017 C300 coupe, factory ordered at an awesome price from this dealership ... Everyone is super Kool and very professional a More

by KenR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Tong
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