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Mercedes-Benz of Richmond
Henrico, VA
978 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 26, 2019
Top notch sales staff
Charles Carr is a top notch salesman that went above and beyond with this sale. I live in Northern VA and have 5 Mercedes dealerships in my area but
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by Nate
Employees Worked With
Charles Carr, Joe Norris
August 24, 2019
Excellent experience great customer service.
Steven was great and the customer was excellent and the had my car services and on the go in a little over hour. Wonderful environment friendly people
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by Toni P
Employees Worked With
Steven Hunnewell
August 13, 2019
Battery Replacement
This was only my second time bringing in my vehicle for service, and I was not aware of the service times. I showed up (7:15) early to pick up a vehic
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by Richard E350
Employees Worked With
Sherry Moore
Dealership Inventory (268 Vehicles)
2025 Mercedes-Benz AMG GLE 63
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
