Mercedes-Benz of Richmond - Service Center

This dealership is efficient and professional. It is staffed with long term employees who know their customers. It is staffed with long term employees who know their customers. More

Very good service, they also wash my car. it takes less than hour to wait. it takes less than hour to wait. More

I received a warming welcoming greeting when I arrived from Sam and Steve, both are friendly and professional! Steve explained the re-call process and delivered on time, Steve’s a tremendous asset to y from Sam and Steve, both are friendly and professional! Steve explained the re-call process and delivered on time, Steve’s a tremendous asset to your team of professionals! More

Everyone was very helpful at the dealership from the ASP to the cashiers. Quick turnaround to the cashiers. Quick turnaround More

The staff was courteous and professional. The made sure that I was kept informed. It was a wonderful experience, I have never been treated better by a dealership. I will definitely refer them The made sure that I was kept informed. It was a wonderful experience, I have never been treated better by a dealership. I will definitely refer them to friends and family. They will continue to be my go to dealership. Exception Job Mercedes-Benz of Richmond! More

Excellent service from start to finish. Car was clean and price very competitive. I highly recommend. Car was clean and price very competitive. I highly recommend. More

Mercedes -Benz of Richmond is the only place I go to have my vehicle service. my vehicle service. More

I'm from out of town and brought my 2017 GLE AMG in without an appointment when check engine light came on. They took it in for diagnosis, verified the issue, had their a driver drop me off at at a r without an appointment when check engine light came on. They took it in for diagnosis, verified the issue, had their a driver drop me off at at a restaurant for lunch, then pick me up. In the meantime they fixed the GLE. All this in a 2 hour time frame. Couldn't ask for better service! More

Christina was super friendly and super helpful. In addition to Mercedes amazing cars this type of personality makes owning a Benz a different experience then the rest. In addition to Mercedes amazing cars this type of personality makes owning a Benz a different experience then the rest. More

Christiana Made the visit especially nice. She really shows she loves her job and gives great customer service. Please keep her. She really shows she loves her job and gives great customer service. Please keep her. More