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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Reviews
Vehicles
4.3
3,139 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,139 reviews

December 04, 2025

I have been several times in Rocklin Mercedes Benz. Ther are so quick and reliable. More

by raydian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Williams
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Dec 04, 2025 -

Mercedes-Benz of Rocklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Rocklin to be a positive one. Please don't hesitate to reach out if you need anything else.

Dec 04, 2025 -

raydian responded

Thank you Sean Williams. From Mohammad

Dec 04, 2025 -

raydian responded

Thank you From Mohammad

Dec 04, 2025 -

raydian responded

Thank you From Mohammad

Dec 04, 2025 -

raydian responded

Thank you From Mohammad

December 04, 2025

I have been several times in Mercedes Benz of Rocklin. They are so kind and polite. I am very satisfied of their service More

by raydian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Williams
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Dec 04, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 04, 2025

Really appreciate the knowledge and professionalism of Greg Burnett (service advisor-Sprinter). Very good at walking me through the details and answering my questions. More

by chase20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
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December 04, 2025

Loaner car was promised, never provided ! Had to schedule 2 appointments for same issue! Car was dropped off at 8.30 am, never touched until 4pm when I didn’t received any update and called d More

by wadhuraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not required!
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Dec 05, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 03, 2025

Very good service, service lounge comfortable for a 1 hour job. I have been a customer at this dealership for 20 years and they remain good More

by BOBANDVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Dec 03, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for choosing Mercedes-Benz of Rocklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 03, 2025

Service Mgr Greg was so pleasant and helpful. He answered all my questions and assisted me with his expertise. More

by J.ANDAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr Greg Burnett
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Dec 03, 2025 -

Mercedes-Benz of Rocklin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Rocklin, we look forward to having you as a valued customer for many years to come!

December 03, 2025

Friendly and professional, great service, making sure you satisfied, very convenient with apartments and options More

by BISCO422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
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Dec 03, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 03, 2025

Excellent during the sales process. The service side has been shaky to use an insult More

by AAUAH.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 04, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for choosing our dealership. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2025

Greg was fantastic. He went beyond the call of duty to take care of our motorhome. Thanks again for the great service! More

by KWOLFE1112
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
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Dec 02, 2025 -

Mercedes-Benz of Rocklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 02, 2025

Great customer service. The rep explained everything that was going to done to my vehicle. Answered all of my questions. More

by JBALLESTEROS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harber
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Dec 02, 2025 -

Mercedes-Benz of Rocklin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Rocklin.

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