Mercedes-Benz of Rocklin

I don't know the name of the tech, but he was thorough, the car was well cared for while there and clean when picked up. I am SO pleased to have my beautiful car back running like a dream! the car was well cared for while there and clean when picked up. I am SO pleased to have my beautiful car back running like a dream! More

Had my sprinter for 7 weeks and could only get a couple items repaired. Misorders on parts, and couldn’t fix the main items it was there for. Even screwed up my smog.. My 2023 sprinter hasn’t yet passed sm items repaired. Misorders on parts, and couldn’t fix the main items it was there for. Even screwed up my smog.. My 2023 sprinter hasn’t yet passed smog for my registration. Won’t go back to Envision Motors owned dealerships for anything. More

Perfect service I have been, for the last 5 years I went there👌, Sean is great and respectful person. there👌, Sean is great and respectful person. More

I picked up my car after several weeks, after they identified a mysterious oil leak that cost me $15,000. When I picked up the car, the gas tank was empty. I think if you’re spending $15,000 on a myst identified a mysterious oil leak that cost me $15,000. When I picked up the car, the gas tank was empty. I think if you’re spending $15,000 on a mysterious repair on AMG, you should get a full tank of gas. More

This is the second visit to the dealership and both times have been a positive experience. And I have yet to be charged a penny. have been a positive experience. And I have yet to be charged a penny. More

Greg always goes above and beyond to take care of our Company's Fleet of vans and other vehicles. Company's Fleet of vans and other vehicles. More

No Service. Wayne wanted Money for Oxygen . I want real Waranty Service. Because all problem in my car , after your service Wayne wanted Money for Oxygen . I want real Waranty Service. Because all problem in my car , after your service More

They are always so helpful and kind. I'm a single woman and they always make sure I have a loaner and work with me and not against me. I absolutely love the staff and Sean is absolutely I'm a single woman and they always make sure I have a loaner and work with me and not against me. I absolutely love the staff and Sean is absolutely a godsend. I really hope he stays with you guys and he can be my advisor for the next three years. More

It was overall an amazing buying experience for me. Fadi was transparent and helpful from my initial inquiries online to the actual meet up. Everybody came out and introduce themselves.Dana, the finance Fadi was transparent and helpful from my initial inquiries online to the actual meet up. Everybody came out and introduce themselves.Dana, the finance manager was a true professional. Kudos to Fadi. Thank you everyone. More

On the technical, service side, five stars. On the operational side, not so good. Recently for the second time, I waited more than 20 minutes to pick up my van. The issue is that when the ca On the operational side, not so good. Recently for the second time, I waited more than 20 minutes to pick up my van. The issue is that when the cashier calls upstairs for the vehicle, if there's no one there to recieve the call, the cashier doesn't know that. Last year, Burnett personally had to go upstairs and retrieve my van. Not a good use of his time. This year I wasn't going to get him involved — and I waited until a lead guy downstairs noticed I was out there waiting for a long time. Easy fix: establish a way for staff upstairs to acknowledge the request More