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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

April 23, 2017

Amazing Service As always.....Mercedes Rocklin comes through meeting all my needs. They make sure I am immediately greeted and checked in. Then I see my service r More

by SWANSON_PENNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
May 04, 2017 -

Mercedes-Benz of Rocklin responded

We are so happy that you choose us to service your vehicle! It really means the world to us that you keep coming back. Brandon really takes it upon himself to make sure that his clients are in and out and that they are kept informed throughout the process, We thank you for taking the time to write this review and we look forward to seeing you again! -Victoria Roth: Customer Relations Manager.

April 23, 2017

I can always count on Rocklin Mercedes The Rocklin Mercedes team is the best. It is great to feel like we are working together as a team to find the right vehicle at the right price. After More

by natrianmaxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in Finance, Michael Esparza
May 08, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for leaving such a wonderful review! I am so happy to see that Mike was able to find the perfect car for you. We are very pleased to see that you are going to choose us for all your future purchases! Congratulations on the purchase of your Mercedes-Benz and I hope you are enjoying the car immensely. -Victoria Roth: Customer Relations Manager.

April 22, 2017

Great Experience! Brandon was great to work with and advised me on what was going on through the process. I brought in a Navion 24V on a Mercedes Chassis and it was go More

by CHAD.MCGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
May 04, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review! It warms our hearts that Brandon took such great care of your and was able to connect with you on a personal level. He is wonderful and we are very lucky to have him here. We look forward to serving you again in the future! -Victoria Roth: Customer Relations Manager.

April 20, 2017

Amazing Experience Loved my buying experience from MB of Rocklin. Randy was fantastic. I plan to purchase from this dealership the next time I'm in the market for a new More

by bblack625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Shomon
May 04, 2017 -

Mercedes-Benz of Rocklin responded

Congratulations on the sale of your new Mercedes-Benz! I hope you are enjoying the car immensely. Your recommendation absolutely means the world to us and I am so happy to see that you will be returning to us next time! Randy is wonderful and we are very lucky to have him here on our sales team. Thank you for taking the time to write this review! -Victoria Roth: Customer Relations Manager.

April 19, 2017

Awesome to work with Walked in, made my deal and left with my car in just a couple hours... It was the fastest deal I have ever completed. Easy to set up and no issues af More

by jd6CLS63SAMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea (finance), John Nishita, Zach Will, Colby Novielli
May 04, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this wonderful review! I am so pleased to see that Zach was bale to make this a quick deal and was able to get you in and out in a few hours! He really strives to make the buying process easy for all of his clients. Congratulations on your new Mercedes-Benz! -Victoria Roth: Customer Relations Manager.

April 18, 2017

No pressure! Randy, Alex, Andrew and Colby made my car buying experience pretty awesome! They listened to me and helped me get exactly what I was looking for. They More

by nkp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Alex Aldarwish, Randy Shomon, Colby Novielli
May 03, 2017 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your new GLE! We are so happy to see that you are loving your new car! We have a wonderful crew and they take the best care of all their clients. Thank you for taking the time to write this review. We look forward to serving you again in the future. -Victoria Roth: Customer Relations Manager.

April 18, 2017

Wonderful! The "buying" experience was great Alex got right to the facts regarding the features of the car without putting any pressure on me. We agreed on the More

by rose.sheila
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish, Colby Novielli
May 03, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review! Alex and Colby are both great additions to our team and I am so happy that they were both able to take care of you. Alex prides himself in his low pressure buying experience and Colby makes sure all of his clients leave with more knowledge then when they came in! We look forward to serving you again in the future. -Victoria Roth: Customer Relations Manager.

April 15, 2017

The worst! Everything was not done to my satisfaction. I Did a $829.00 service on my C300 just to be driving down the street and have a pedestrian tell me that m More

by MARCOMATTA1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Stevens
April 14, 2017

Outstanding Custormer Service Wayne Schmid once again has provided exemplary care of my car needs as well as personal concerns with my service. He manages to turn what could be un More

by agent0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Apr 27, 2017 -

Mercedes-Benz of Rocklin responded

Thank you Adrienne for taking the time to write this review! We are very pleased to see that Wayne can take what can be considered a hassle and inconvenience, into something that works around your schedule to make it as easy as possible. He is wonderful and we are so lucky to have him! We look forward to serving you again in the future. -Victoria Roth: Customer Relations Manager.

April 13, 2017

Service rerview for MB of Rocklin The service was timely, cooperative, pick-up service was great. The pick-up and drop-off at my house was important this time. Loved having my car wash More

by p.lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Apr 27, 2017 -

Mercedes-Benz of Rocklin responded

I am very happy to see that we were able to accommodate you and get your vehicle picked up and delivered back. Brandon is great at making sure all of his clients needs and special requests are met. We are very lucky to have him here! We also look forward to serving you again in the future. -Victoria Roth: Customer Relations Manager.

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