Mercedes-Benz of Rocklin

Always a pleasure! Always a pleasure to be serviced here, from the fresh coffee, to the new, clean loaner, and finally picking up my car on schedule, knowing it has been Always a pleasure to be serviced here, from the fresh coffee, to the new, clean loaner, and finally picking up my car on schedule, knowing it has been properly serviced by professionals. More

Great service! They always keep me informed of their progress and finish my car within the time frame set up. Their couresy service is very yimely and friendly. Rell They always keep me informed of their progress and finish my car within the time frame set up. Their couresy service is very yimely and friendly. Relly enjoyed talking to Dave. More

S550 4 wheel alinement All service folks were excellent. work was completed on time, no price surprise, easy pickup. Car was clean on delivery. Waiting room very comfortabl All service folks were excellent. work was completed on time, no price surprise, easy pickup. Car was clean on delivery. Waiting room very comfortable, food & drink provide. More

Keys Locked in Car I locked my wife's key in her car and then went to a contract out of town. Rocklin MB came over and resolved asap. I locked my wife's key in her car and then went to a contract out of town. Rocklin MB came over and resolved asap. More

passenger door paint job I had a paint chip in my door. I wasn't sure how it got there, but Mercedes was willing to help me with my investment and offered to touch it up for m I had a paint chip in my door. I wasn't sure how it got there, but Mercedes was willing to help me with my investment and offered to touch it up for me. After the service was complete, I wasn't satisfied with the results, not because it wasn't good, but because I expected a different result. When I raised my concern, my awesome Service Advisor, Brandon, offered to see what he could do. Not only did he have the whole door repainted—at no cost, he also gave me a loaner car for the week my car was in the shop! I have to say it was service beyond expectation and top notch. Whenever someone I know is car shopping, I steer them towards Mercedes A. because the car is awesome, and B. because the service can't be beat! Thank you Mercedes team and Brandon! More

A very good sales experience Randy did a very good job of leasing our 250GLA to us. He was very polite and did not pressure us. His after-sale follow-up has been excellent as well Randy did a very good job of leasing our 250GLA to us. He was very polite and did not pressure us. His after-sale follow-up has been excellent as well. We highly recommend Randy. More

good service with a smile! This dealer service center is very convenient for us in Penryn. Very easy to work with and fairly quick repairs. The shop is very clean as well. This dealer service center is very convenient for us in Penryn. Very easy to work with and fairly quick repairs. The shop is very clean as well. More

Excellent ON Time Excellent service , Easy scheduling Conveinent, Lonar was availble, Finished on time , Delivered clean, follow up after service, i will recomm ON Time Excellent service , Easy scheduling Conveinent, Lonar was availble, Finished on time , Delivered clean, follow up after service, i will recommend this dealership to others. More

Outstanding, beyond the call of duty experience I called around 10+ dealerships in California but I am so glad I went with James Reemts - he provided not only the best price but truly outstanding se I called around 10+ dealerships in California but I am so glad I went with James Reemts - he provided not only the best price but truly outstanding service. - he made himself available 7x24, even on his days off he was responsive - he provided a no hassle loaner while awaiting my car from the ship - he gave frequent updates on the status of my car - he honored exactly the deal that was struck I wouldn't hesitate to recommend customers to go out of their way to buy through James Reemts of Mercedes Benz of Rocklin. I have already recommended James multiple times on the MB World internet forum and deservedly so. Go with James and you are in the very best hands when buying an outstanding car. James truly delivered the exceptional sales experience one would hope for when buying a vehicle of such quality as Mercedes. More

Best Sevice Overall areas in Sacramento Area Excellent Customers service all departments...We are repeat customer of the last 5 plus years See James and Rhett in Sales Andrew is great in th Excellent Customers service all departments...We are repeat customer of the last 5 plus years See James and Rhett in Sales Andrew is great in the Finance Service and Parts very helpful More