Mercedes-Benz of Rocklin

One nice thing about this dealership is it's easy to get an appointment and get your car routine checks done. The quality of work is good no complaints. The service reps are easy to get in touch with as wel an appointment and get your car routine checks done. The quality of work is good no complaints. The service reps are easy to get in touch with as well as their parts service. More

Scott my service writer is always amazing. That you for always taking such good care of me even on a busy holiday weekend. Always world class. always taking such good care of me even on a busy holiday weekend. Always world class. More

I bought a used 2017 Cadillac Escalade ESV. Casey Shears was the sales person. We received very friendly service from him, over the phone and then in person. I bought the vehicle without a test drive. The was the sales person. We received very friendly service from him, over the phone and then in person. I bought the vehicle without a test drive. The vehicle has a shakie motor after a 2 hr highway drive. Noticed this 2 hours after I made my purchase. I have to take it in for service ASAP, and pay out of pocket. Would recommend, just test drive before you drive. Don't trust like I did. More

I found it very easy to schedule my yearly maintenance service with the dealership. Once I arrived the staff attended to me and my vehicle. The service advisor explained exactly what was to done and gav service with the dealership. Once I arrived the staff attended to me and my vehicle. The service advisor explained exactly what was to done and gave me a time estimate. I decided to stay and wait for my vehicle and it was ready within the time estimate given to me. They even washed my SUV. More

Great service, timely, Informative and kept me up dated. Had one small issue but was totally taken care of through text and a follow up text with a utube video to watch Had one small issue but was totally taken care of through text and a follow up text with a utube video to watch More

The service team is always professional, responsive, and communicate thoroughly. the waiting area is very nice and all of the staff go out if their way to help if needed communicate thoroughly. the waiting area is very nice and all of the staff go out if their way to help if needed More

Scott was great about letting me know what was going on after I left my car for service. I do wish they had run it through the wash but was otherwise satisfied with my service. after I left my car for service. I do wish they had run it through the wash but was otherwise satisfied with my service. More

I am very pleased with my experience with Greg Burnett. He treats me as an important customer. He is very customer oriented. The car is always ready when promised He treats me as an important customer. He is very customer oriented. The car is always ready when promised More

My MBZ leaves with more issues after service than prior to taking it to be serviced. I will not take my car there again. The first few times I wrote it off to coincidence. It is impossible for that many to taking it to be serviced. I will not take my car there again. The first few times I wrote it off to coincidence. It is impossible for that many coincidences. The report they provide on the services performed and condition status of the vehicle is never accurate. More

Everything was very simple and professional. The entire process was the way buying a car should be. Thank you to the entire team at Rocklin Mercedes process was the way buying a car should be. Thank you to the entire team at Rocklin Mercedes More