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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.5
3,497 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,497 reviews

March 27, 2026

The sales person Fadi was excellent and very personable. I will by my next S class from this guy. Also the service was outstanding. Wayne was very good in explain all the details and very helpful on getting More

by asanjuan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Sawah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Schmid
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Mar 27, 2026 -

Mercedes-Benz of Rocklin responded

It’s fantastic to know Fadi provided personable, outstanding support when you visited with your AMG GLE 63. We’re pleased the service team covered every detail and met your needs. We’re ready to help when you return for your next S-Class.

March 26, 2026

My service advisor was awesome…he explained everything in detail! Customer service and communication was excellent. Would highly recommend Mercedes of Rocklin! More

by SFANDPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Williams
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Mar 26, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to hear that our service advisor provided clear, detailed explanations during your Mercedes-Benz GLC 300’s service. We appreciate your kind words about our communication and customer service. Thank you for recommending us, and we look forward to your next visit.

March 26, 2026

Sean was very informative and transparent about the issue with the car. I value his honesty and professionalism. More

by bola0
Recommend Dealer
Yes
Employees Worked With
Sean Williams
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Mar 26, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to hear our service advisor clearly explained the issue with your Mercedes-Benz E-Class and maintained a professional approach. Thank you for trusting our team with your vehicle.

March 26, 2026

No issues. Good service. Even washed the car. And good donuts and coffee. Nice work. More

by MURRY.SHOHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for the five star rating. We’re glad the service on your Mercedes-Benz GLA 250 went smoothly, and that the car wash, donuts, and coffee made your visit more enjoyable. Thomas and our team appreciate your kind words.

March 25, 2026

They got us right in and it was nothing short of amazing customer service through the whole process! More

by danielcriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Mar 25, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to hear our team accommodated your Sprinter 1500 service so promptly. We’re pleased our staff provided attentive support throughout your visit. Thank you for sharing your experience and trusting us with your service needs.

March 24, 2026

Wayne made sure the part he ordered was put on my car in a timely manner. More

by PATTIAHLE58
Recommend Dealer
Yes
Employees Worked With
Wayne
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Mar 24, 2026 -

PATTIAHLE58 responded

We ordered a part for my car. Wayne was great, after it came in, to have it installed in a very timely manner.

Mar 26, 2026 -

Mercedes-Benz of Rocklin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Wayne met your expectations. Thank you again for choosing Mercedes-Benz of Rocklin. We look forward to having you as one of our valued customers for many more years to come!

March 23, 2026

I’ve been a loyal customer at Mercedes-Benz of Rocklin for years. While the technical work and tire replacement were fine, I am very disappointed with the service recommendations More

by Ben75
Recommend Dealer
No
Employees Worked With
Teddy Mui
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Mar 26, 2026 -

Mercedes-Benz of Rocklin responded

We're sorry to hear about your experience, Ben, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 23, 2026

I like the fact that the service department is very thorough. The service team should be commended. More

by REGI.RUNNELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Williams
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Mar 23, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for highlighting the thorough care our service team provided for your Mercedes-Benz GLE 350. We will share your praise with the team and look forward to assisting you again.

March 22, 2026

NEVER BEEN TO THE DEALERSHIP. MY PURCHASE WAS BY PHONE. EVERYONE I SPOKE WITH SEEMED ATTENTIVE AND PROFESSIONAL. More

by ewesche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadi Sawah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FLO. IN THE FINANCE DEPT
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Mar 22, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to know our team could assist you remotely with your new Mercedes-Benz. Fadi is pleased to hear the staff made a professional and attentive impression over the phone. We look forward to assisting you again.

March 22, 2026

Great dealership, always my go to place when I’m looking for a car. Very friendly staff and not pushy. More

by JAKELGARDNER7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JENNIFER DAVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Mercedes-Benz of Rocklin responded

We’re thrilled to be your go-to choice for Mercedes-Benz and to offer a welcoming, pressure-free experience. It means a lot to know our staff makes you feel at ease during your car search. Jennifer and the team appreciate your continued confidence and look forward to assisting you again.

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