Thomas Lee

It made me feel like I had a long time friend helping me, great experience. great experience. More

by elishatorr75 Verified Customer Verified Customer

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Ordering the car and Delivery went with no issues. Final price was disaster sa they Made me pay for Zurich Insurance which i have never ordered and Sales never even mentioned to me. Felt Like thrown u Final price was disaster sa they Made me pay for Zurich Insurance which i have never ordered and Sales never even mentioned to me. Felt Like thrown under the bus when this came up at the last moment before signing the contract. Wanted to walk away from this bad deal, now regret paying for useless insurance that nobody needs in the first place… Such scam should have never happened with high end cars. More

by Gtc53 Verified Customer Verified Customer

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Great people, issues were not resolved even though this was the second visit with the,same issues was the second visit with the,same issues More

by hagai50 Verified Customer Verified Customer

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My wife and I had a great buying experience from start to finish. The service department is great too! finish. The service department is great too! More

by CBURKEFFD Verified Customer Verified Customer

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Sneaky sales tactics. Replacing prices. Selling us things that are included already like key fob insurance then we find out it’s included. Adding warranty when we thought Replacing prices. Selling us things that are included already like key fob insurance then we find out it’s included. Adding warranty when we thought that was included so sneaking in $6000 when we did not authorise. Calling warranty under Zurich rather than saying warranty so we had no idea what the $6000 fee was - sure, it’s a 3rd party company. And why sell us a 3rd party warranty? That seems like Mercedes can’t stand behind their own service department? Adding things like scratch resistance coating when we never asked for ing us to pay for it. Another thing is the way they charge - adding to our monthly payment rather than telling us how much we are paying. Complete scams - someone should really look into how they conduct business. We buy a car every three years and I won’t be going back. We bought 5 cars in 6 years from Audi down the street and they never had these tactics. You hit a new low. More

by JGDEMANUELE Verified Customer Verified Customer

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Very good place and good deals love the cars and trucks they have to offer and great service they have to offer and great service More

by daniellopezvilla Verified Customer Verified Customer

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all very professional and well trained. i like that sent a video of my car was very informative. i like that sent a video of my car was very informative. More

by tgspence44 Verified Customer Verified Customer

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Thomas was excellent. He understood our situation and got us the best deal. He answered my questions in his best knowledge. He understood our situation and got us the best deal. He answered my questions in his best knowledge. More

by PLHSIAO Verified Customer Verified Customer

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Sales people did very well good job, some hidden expenses were not clearly notified by finance department signing on desk computer were not clearly understood. were not clearly notified by finance department signing on desk computer were not clearly understood. More

by kulbir.s.randhawa Verified Customer Verified Customer

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Excellent service provided by Teddy. Also, Thomas Lee showed me some new Mercedes too. Thanks to both of them. Also, Thomas Lee showed me some new Mercedes too. Thanks to both of them. More

by Kumar Verified Customer Verified Customer

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