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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.4
3,379 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 2,285 service reviews

March 12, 2026

Very pushing on adding extra services, just wanted simple oil change. Kept my car for 6 hours. This is second time car has been there all day for a simple service. More

by Lupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Mui
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March 11, 2026

Great experience. Greg was amazing and very helpful throughout the process. Everyone was great. We will continue to have work done with you on our motor home. Can’t sa More

by sherri.hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg service
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Mar 11, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your positive experience. We’re thrilled our team made the process smooth and helpful, and we look forward to caring for your motor home on future visits.

March 09, 2026

Came in for routine maintenance a service. They saw me on time. I left my car and they called me when it was ready no problems whatsoever. The dealership was clean and welcoming for the short More

by GHUBSCHMAN
Recommend Dealer
Yes
Employees Worked With
Wayne Schmidt
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Mar 09, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to hear your AMG GT received prompt maintenance and returned without any issues. We’re glad the facility felt clean and welcoming during your visit. We look forward to caring for your Mercedes-Benz again.

March 09, 2026

Service dept is great . Communication between sales and customers is bad !! Took almost 2 months to get a charge point card . Never returned my calls More

by Kathy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rather not say
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Mar 10, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Kathy, feel free to contact us at your convenience.

March 08, 2026

Attention to detail with great customer service from Gregg. He is always great to work with and I look forward to coming back because of that. More

by YURIROSTY
Recommend Dealer
Yes
Employees Worked With
Gregg
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Mar 08, 2026 -

Mercedes-Benz of Rocklin responded

We appreciate you recognizing our attention to detail and the support from our service adviser. It’s rewarding to know you trust us with your Sprinter 3500 and enjoy working with our team. We look forward to assisting you again.

March 08, 2026

Greg Burnett In service is awesomw. He is very knowledgeable and great customer service skills More

by SUZANNE.DIMAIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
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Mar 08, 2026 -

Mercedes-Benz of Rocklin responded

It’s wonderful to hear our service advisor provided knowledgeable and attentive care during your Mercedes-Benz Sprinter 2500 service. Thank you for the five-star rating. We look forward to helping you on your next visit.

March 06, 2026

I would like to express my sincere appreciation to team of the Mercedes-Benz dealership for the excellent service specially Wayne, who took care of my car More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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Mar 06, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing one of our team members for providing excellent care of your Mercedes-Benz. We appreciate you trusting us with your vehicle and sharing your experience. We hope to serve you again soon.

March 05, 2026

Service is phenomenal and I love bringing my car there. Jason Harber is fabulous!!! I respect and trust this dealership and that says a lot. It is a great place!!! More

by fostergrant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harber
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Mar 05, 2026 -

Mercedes-Benz of Rocklin responded

We’re delighted the service for your Mercedes-Benz AMG GT 43 exceeded your expectations. Your trust and kind words inspire our team to maintain that level of care. We look forward to caring for your car again soon.

March 05, 2026

Jason Harber did a great job and made my service visit super easy. I highly recommend you schedule your next service with Jason. More

by DXGOEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IAN STAUFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Mercedes-Benz of Rocklin responded

We’re happy IAN made your service visit seamless. Thank you for recommending our service team and for choosing us for your Mercedes-Benz GLC 300. We look forward to serving you again.

March 03, 2026

Greg was very informative and responsive. My Sprinter was returned to me in a timely manner. I was given all applicable discounts which is greatly appreciated! More

by DAVZUCKERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Burnett
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Mar 03, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your positive experience with our responsive team. We’re glad your Mercedes-Benz Sprinter 3500 service was completed quickly and that the discounts helped. We look forward to taking care of your vehicle again.

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