Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.3
3,269 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
Contact Dealership
View Awards

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 2,193 service reviews

January 27, 2026

Sean Williams kept me in the loop about the engine light issue. Very quick service — in fact, he arranged a Sunday pickup without any hesitation More

by vjodba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SABOOR NOORZAI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 26, 2026

3 days without any transportation. Also, I have to reach to find about the progress my car. More

by ANNA.RUIZ.4.PL
Recommend Dealer
No
Employees Worked With
3 days without a car? Are you kidding me?
Report | Print
January 25, 2026

Proffesional and caring. Knollegable and understanding of my vehicles needs. Attentive, great communtion and made sure to awnser all my questions More

by Gremetgraid
Recommend Dealer
Yes
Employees Worked With
Teddy Mui
Report | Print
Jan 25, 2026 -

Mercedes-Benz of Rocklin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Rocklin.

January 25, 2026

Sean Williams was welcoming, kind and made sure all of my concerns were heard and taken care of. I have been to another location where things were not taken care of and the tech did not follow through. Even More

by KELSEY.A.BOWLES
Recommend Dealer
Yes
Employees Worked With
Sean Williams
Report | Print
Jan 25, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 25, 2026

We had great, responsive service from Clay Saunders and once we take our RV out we’ll be able to see how it feels after the work was done. More

by BZITNITSKY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service people
Report | Print
Jan 25, 2026 -

Mercedes-Benz of Rocklin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Rocklin. We look forward to having you as one of our valued customers for many more years to come!

January 25, 2026

Very quick and high quality service. Provided solid explanation of service. Great interactions with all staff More

by DGCOTTON85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
Report | Print
Jan 25, 2026 -

Mercedes-Benz of Rocklin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Rocklin.

January 25, 2026

Great service! Technician kept me informed about the issue and how much it would cost More

by GARYJMCDONALD
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Report | Print
Jan 25, 2026 -

Mercedes-Benz of Rocklin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Rocklin. We look forward to having you as one of our valued customers for many more years to come!

January 25, 2026

Our service at Mercedes Benz of Rocklin was effortless, and very productive. Sean Williams our Service Representative was very easy to work with and helped keep us on schedule. I would give him and their More

by TDHNSB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Williams
Report | Print
Jan 25, 2026 -

Mercedes-Benz of Rocklin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Rocklin!

January 24, 2026

Very professional in taking care of my needs This dealership has improved a lot over the last owners More

by BAREBOW2
Recommend Dealer
Yes
Employees Worked With
Sean William
Report | Print
Jan 24, 2026 -

Mercedes-Benz of Rocklin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Rocklin, we look forward to having you as a valued customer for many years to come!

January 24, 2026

Everyone was so helpful and I am so thrilled at the quality of service. Excellent customer service. More

by knine23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Jan 24, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
2
...
220