Mercedes-Benz of Rockville Centre

Professional and Outstanding The hospitality and service provided by every person I interacted with at Mercedes Benz Rockville Centre was above and beyond. Absolutely outstanding The hospitality and service provided by every person I interacted with at Mercedes Benz Rockville Centre was above and beyond. Absolutely outstanding. Professional, courteous, and transparent are only a few words to describe the level of service I received. I definitely intend to recommend this dealership to others and return there in the future myself. More

Sevice Center of Mercedes Benz of RVC Anthony Angelo at the service center of Mercedes Benz is the most helpful land knowledgeable and reliable service representative. He always takes car Anthony Angelo at the service center of Mercedes Benz is the most helpful land knowledgeable and reliable service representative. He always takes care of my new and beautiful car's needs with kindness and in a gentlemanly and professional manner. Antoinette and Vinnie also must be given credit for their ease and efficiency in running the show. Thank you for hiring such exceptional workers that make my service and repairs successful and peaceful . Sincerely Susan Cande More

Excellent sales and support staff Knowledgeable, no pressure salesman. Switching dealerships after 30 years. George Glier is a gentleman. He was familiar with the car, listened to my n Knowledgeable, no pressure salesman. Switching dealerships after 30 years. George Glier is a gentleman. He was familiar with the car, listened to my needs, and worked up a lease that suited my requirements More

Great Customer Service Rashad is a great salesperson. He goes above and beyond the call of duty for his customers. Because of him, I would definitely recommend people to t Rashad is a great salesperson. He goes above and beyond the call of duty for his customers. Because of him, I would definitely recommend people to this dealership. More

Craig German -Simply The Best I cannot express how amazing Mr. Craig German was three years ago when I leased my first Mercedes, and to top it off three years later when I wanted t I cannot express how amazing Mr. Craig German was three years ago when I leased my first Mercedes, and to top it off three years later when I wanted to lease another one Mr. German was even better. His professionalism and knowledge of Mercedes is out of this world. Both times Craig got me the car that I wanted and even more for the price that was economical prices for my budget. Without any pressure and always looking out for what was best for me , Mr German made my entire experience very enjoyable and comfortable. Craig, I don't know if you will see this, but from the bottom of my heart I went to say Thank You. Your are absolutely a pleasure to work with. I look forward to the next three years working with you. You are Simply The Best More

Good Experience I gave the rating of 5 stars because of the professional, courteous and fast service i recieved. Shane Chesney is the best!. Keep up the good work. Th I gave the rating of 5 stars because of the professional, courteous and fast service i recieved. Shane Chesney is the best!. Keep up the good work. Thanks again, Mercedes-Benz of Rockville Centre. More

THE ONLY PERSON TO GO TO IS ALIX PLASTER!!!!!!!!!!!!!!!!!!!! Alix Plaster is HANDS DOWN THE ABSOLUTE BEST SALESPERSON ON THIS PLANET!!!!!!!!!!!! SHE SHOULD TEACH A CLASS ON CUSTOMER SERVICE AND RECEPTION. BEING Alix Plaster is HANDS DOWN THE ABSOLUTE BEST SALESPERSON ON THIS PLANET!!!!!!!!!!!! SHE SHOULD TEACH A CLASS ON CUSTOMER SERVICE AND RECEPTION. BEING A SINGLE WOMAN IS HARD ENOUGH AND SCARY ENOUGH WITHOUT BEING CAR SAVVY AND SHE MADE THE ENTIRE PROCESS HASSLE AND HAGGLE FREE. SHE ERASED EVERY WORRY, DOTTED EVERY "I" AND CROSSED EVERY "T''. NEVER EVER HAVE I TRUSTED A SALESPERSON IN MY LIFE!!! SHE ERASED EVERY FEELING OF SKEPTICISM AND FEELING OF ANGST I COULD HAVE!!!! EVERY PERSON HAS A JOB TO DO AND IT IS NATURAL FEELING TO SELF PRESERVE BUT MS. PLASTER HONESTLY GIVES HERSELF TO EVERY PERSON AND EVERY SALE SHE DOES!!! THE TIME SHE TOOK IN ORDER TO HELP ME WAS BIBLICAL TO SAY THE VERY LEAST!!!!! SHE DID NOT PROVIDE A SERVICE SHE GAVE COMFORT AND CERTAINTY THAT SHE WOULD DO HER BEST AND SHE DID THAT AND BEYOND. SHE IS NOTHING SHORT OF A MIRACLE QUITE FRANKLY AND I HOPE HER MERCEDES-BENZ FAMILY APPRECIATES HER FOR THE GALAXY OF POWER THAT SHE SINCERELY IS!!!!! BEHIND HER SPARKLING BLUE EYES IS A PERSONALITY THAT ONE WOULD NOT EXPECT IN A CAR SALESPERSON. I AM A REPEAT CUSTOMER OF MERCEDES-BENZ WHICH GOES TO SHOW MY LOYALTY FROM A BRAND THAT HONESTLY HAS GIVEN ME THE BEST BUT ALIX PLASTER IS A CUT ABOVE AND BEYOND PAR SPECIFICATION OF WHAT IT MEANS TO WORK FOR THIS EXCELLENT BRAND! I CAN NOT SAY THANK YOU ENOUGH!!!!!!!!!! SOMEONE BETTER READ AND ''PLASTER'' THIS!!!!!!!!!!!! More

Exceptional service and help I on a 2012 CLS 550 that i purchased brand new in 2012. I continued to use the RVC service department for all service intervals and many tire replacem I on a 2012 CLS 550 that i purchased brand new in 2012. I continued to use the RVC service department for all service intervals and many tire replacements due to NY Winter pot holes. Each time i was met with a supportive smile and excellent service. Recently I had a check engine light come on and decided to have it looked at when I brought my vehicle in for a scheduled Oil Change Service. However, the CK ENGINE Light revealed a serious malfunction that if not given immediate attention could of resulted in complete engine failure. I was alarmed at what I considered to be a significant unexpected financial loss as I still owed money on the loan and the high cost of repair. I returned to the service center in person and requested a more detailed explanation of what the malfunction was. My service rep Samantha Patti immediately had the service tech who had discovered the problem put my car back up on the lift whereupon he quickly disassembled enough of the engine components to give me a first hand visual exam of the damaged parts and explained to me in detail how if not repaired it would only get worse. I was to say the least not a happy camper at that point. However, Samantha and the service department Manager Vinny Ruggieri worked with me in finding a way to make the repairs with minimal cost to me as I was out of warrantee. I must commend Vinny and Samatha for going above and beyond my expectations to complete my repairs to my full satisfaction. I am extremely grateful to them for their assistance and their coordinated efforts with Corporate Department rep Eric at MBUSA for making all the necessary repairs and standing by their product! I will definitely purchase another Mercedes Benz again and continue to use the RVC service department in the future . More

Rashad Gambol is the best !! Rashad was an excellent and professional salesperson. I really appreciate all the rigorous information he gave to me about this vehicle .This is my f Rashad was an excellent and professional salesperson. I really appreciate all the rigorous information he gave to me about this vehicle .This is my first mercedes and I'm in love with my beautiful 2016 c300. I had a great experience at the Mercedes Benz of Rockville Centre.. . More

Definition of excellent customer service Samantha is the definition of excellent customer service. She treats customers with a friendly attitude and resolves problems as efficiently as possib Samantha is the definition of excellent customer service. She treats customers with a friendly attitude and resolves problems as efficiently as possible. I have never seen an advisor have so much pride in their job. If you get her as your advisor, rest assured you are in good hands. From: Clarence More