Mercedes-Benz of Rockville Centre

Great Customer Experience The sales floor and all the cars they were able to display stood out from all the dealerships I've been to. My sales representative Nancy Barbanell wa The sales floor and all the cars they were able to display stood out from all the dealerships I've been to. My sales representative Nancy Barbanell was beyond phenomenal during the whole process and without a shadow of a doubt she earned my business. She was not pushy yet fought for my business with her actions. She was patient and helped me get a bottom-line price for my new CLA45, and helped me get the best offer for my trade-in. Thank you for your efforts, your patience, and your great follow up Nancy! More

Above and beyond!!! Above and beyond... That's how I describe the service and attention me and my mother received from Alix when we came I for new vehicles. She went out Above and beyond... That's how I describe the service and attention me and my mother received from Alix when we came I for new vehicles. She went out of her way to make sure we were taken care of from the moment we walked in until the moment I sat down and drive off in my new Mercedes Convertible!!! I love my new ride!!! Thanks for the new toy, MB RVC!!!! More

Just Picked Up My 5th MB My wife and I just picked up our 5th Mercedes Benz. The dealership experience could not have been better. Our salesman has been and will always be Ge My wife and I just picked up our 5th Mercedes Benz. The dealership experience could not have been better. Our salesman has been and will always be George Glier. George always is fair and finds me the car my wife and I want. I never met a more professional salesman in my life. Anyone who buys a MB any where else should see George and his team right away! More

I Keep Coming Back Just picked up my new MB. This is my family's 5th MB from them. Great dealership and my sales person has always been and will continue to be George Just picked up my new MB. This is my family's 5th MB from them. Great dealership and my sales person has always been and will continue to be George Glier. George knows his stuff,,very professional & a really nice person. I recommend the dealership and highly recommend George Glier More

Tommy Aherns best Salesman Hands Down the best expirience with this Dealership... Tommy Aherns will always work with you.. I have done business with him on my last 3 merecedes a Hands Down the best expirience with this Dealership... Tommy Aherns will always work with you.. I have done business with him on my last 3 merecedes and I recommend him to all.. Thank you as always... More

A Terrifying Experience I had purchased a used mercedes vehicle with 90K mileage without any issue whatsoever except that the engine was idling very low noise without any eng I had purchased a used mercedes vehicle with 90K mileage without any issue whatsoever except that the engine was idling very low noise without any engine check sign light on. Out of the brand-name respect; instead of going to my regular garage, I made a big blunder of going to this dealer. The service advisor stunned me by calling back the next day that the engine needs to be replaced at a cost of $7,000.00 which I didn’t want to do without a second review. When I went to pick up my car back from the dealership; the car had the engine check sign light on, the engine was leaking and making very loud grinding noise and the car couldn’t accelerate beyond 10-20 miles speed. On the highway, I was not only stopped but was also tailed with flashing lights by a state trooper to my garage as a precautionary measure. It appeared to be a big embarrassing highway scene exactly like that of O. J. Simpson. I had hardly used the car smoothly for couple of weeks before going to this dealership but since then the car vegetably doesn’t start or move at all. Even my experienced mechanic couldn’t figure out what the xxxx MBRVC mechanics did to the engine. When I called the MBRVC, they hiked up the cost of the new engine to almost 10K including all their usual bells and whistles to favor with genial 10% discount. I also got couple of stereo-typed business follow up calls from their service department including the manager to know of my decision mainly to get my business but without any sincere intention of resolving their genuine diagnosis goof-up of no mistake on my part. I would not recommend this facility at all to anyone as I am afraid that either their mechanics are not experienced enough or they are simply there to mug the so called rich Mercedes owners by hook or by crook, not actually knowing that some of them are also innocent middle class hard working people like me. Thanks MBRVC for turning my first mercedes experience into a big nightmare of lifetime. More

Best experience ever!!!! I would rather have a root canal then to deal with leasing/purchasing a car. Today was my 2nd lease experience with Mercedes-Benz of RVC and it was a I would rather have a root canal then to deal with leasing/purchasing a car. Today was my 2nd lease experience with Mercedes-Benz of RVC and it was as amazing as the 1st. My sales associate, George Glier was so accommodating, no muss, no fuss, no haggling. I got a beautiful car at a very fair price without the nonsense of trying to sell me more services than I required. I drove my new car home as happy and satisfied then ever before (except for me last experience at MB of RVC). Great people, great dealership......I will sing their praises to everyone I "show off" my new MB to! I will return there when my lease is up in a heartbeat! Great job George!!!! More

Carol is Wonderful! Best Service! My experience was Excellent. Carol is a truly a pleasure to speak with and is very informative. Carol and her team were fantastic to work with. I don' My experience was Excellent. Carol is a truly a pleasure to speak with and is very informative. Carol and her team were fantastic to work with. I don't normally have favorites but I'm on my 5th car with this dealership and Carol and Wil have always been my go to people. They are very informative and knowledgeable they answers emails and any phone calls I may have. Shockingly my daughters & wife actually enjoy bringing the car to get serviced! They love Carol and cannot say enough of how great her customer service skills are. Her team went above and beyond. I will spread the word without a doubt. More

What a fantastic dealership! I have just written about the great experience my wife and I had with Bob Lantz, the salesman who sold us our wonderful 2015 ML350, but I wanted to ad I have just written about the great experience my wife and I had with Bob Lantz, the salesman who sold us our wonderful 2015 ML350, but I wanted to add specific comments about the terrific leadership of the dealership, General Manager Wil Jansen. Wil is a consumate professional, friendly, knowledgeable and running a dealership that functions with the same precision as a Mercedes-Benz automobile! Supported by Sales Manager Michael Pecorella and a sales staff with great people like Bob Lantz, this is the right place to buy a Mercedes-Benz! More

Mr. George Glier I recently had the pleasure of doing business with George. George is the ultimate professional. He was kind and very helpful with all my needs. Gr I recently had the pleasure of doing business with George. George is the ultimate professional. He was kind and very helpful with all my needs. Great job George! Hilary More