Mercedes-Benz of Rockville Centre

My wife and I were looking to buy a new Mercedes, but weren't exactly sure on a specific model. We did not go into the dealership with the intention of purchasing anything the same day. However, we wer weren't exactly sure on a specific model. We did not go into the dealership with the intention of purchasing anything the same day. However, we were very impressed, not only with the dealership, but with Shane. Because of Shane's professionalism and warm personality, we purchased our ML 550 the same day. Shane was very patient and friendly, and convinced us to take the ML 550 for a test drive. Once we came back, we were sold. We purchased the ML 550 with all of the options. The only disappointment was that we were told we had to wait two months in order to get the vehicle in the color and leather interior that we wanted. However, Shane never hesitated to keep us informed and up to date. I must say that Shane went above and beyond to make sure we were completely satisfied with our purchase. Not only was Shane professional, he also made us feel like family. We could not have asked for anyone better. More

George Glier was a pleasure to work with. He was extremely friendly and very accommodating. George always had my best interest in mind. He is truly the best! I am beyond happy with my new 2014 Merce extremely friendly and very accommodating. George always had my best interest in mind. He is truly the best! I am beyond happy with my new 2014 Mercedes and I highly recommend George to all my friends and family who are interested in Mercedes. More

Shane was a pleasure to work with as well as the rest of the Mb team. Happy to recommend this to anyone looking for a car. the Mb team. Happy to recommend this to anyone looking for a car. More

Maurice Benitez is not your "typical" car salesman....he is honest, patient, and listens to what you are asking for. He is very thorough with answering questions and is not "pushy" in his sa salesman....he is honest, patient, and listens to what you are asking for. He is very thorough with answering questions and is not "pushy" in his sales pitch. I was in sales for a long time and I know how salesmen work!!!! He made me feel comfortable and calm in knowing that I was getting a great deal!!!!! I would recommend him to anyone looking to buy a Mercedes Benz!!! More

From start to finish and even post sale, Alix was the best vehicle sales experience I ever had. Follows up fast, shows compassion and fun! best vehicle sales experience I ever had. Follows up fast, shows compassion and fun! More

This is the second car that I have leased from George Glier. He isn't your stereotypical salesman. George takes the time to give you all your options without ever being pushy, and answers all questions Glier. He isn't your stereotypical salesman. George takes the time to give you all your options without ever being pushy, and answers all questions honestly. EVERYTHING that George promised us he came through with! No last minute problems or excuses as I have found in other dealerships! He is a man of his word!! He made getting a new car what it should be....a fun experience! Thanks George...you will definitely see us again! More

This was a great experience shopping for a new car. George Kirschner was great. He is a great asset to your company. Well tell my friends to shop at this location if they are looking for a new car. Als George Kirschner was great. He is a great asset to your company. Well tell my friends to shop at this location if they are looking for a new car. Also John Keri was great too. Both these people are a great asset too your company. Thank you for the experience. More

I brought my vehicle into this service center for the warranty to be reviewed by Mercedes Benz Corporate. The Mercedes Rep stated that the axle was leaking and that was caused by 2 broken motor mounts. T warranty to be reviewed by Mercedes Benz Corporate. The Mercedes Rep stated that the axle was leaking and that was caused by 2 broken motor mounts. They said there was damage to the under carriage and used parts were used to repair my vehicle. This service center left my under carriage ripped apart and wires poorly repaired. I don't know how this was possible, because my car was there for a full week! I can't imagine that the motor mounts were destroyed in my vehicle and the service department wouldn't alert me to fix this. If this was the case I could have been killed! This could have caused me to lose control of my vehicle and hurt somebody and/or myself. After pickup of my vehicle I had another certified repair shop look the car over and they cheked the motor mounts and axels and found that nothing was wrong, nothing needed repair, just some shabby work was done. How could Mercedes Benz not see all of these issues and inform me, but the corporate rep said the car was a wreck. I think someone should get involved and get this resolved with corporate, you had no problem taking my money for 10 years of being a loyal service department customer, but the second there is an issue I cannot get any help. I can't imagine that the service department and corporate can't agree on what the issue is. I expect to be helped or I will make sure I let this be known on every possible outlet. More

Bob Cannarsa was the salesman that I dealt with. He was friendly and helpful throughout the entire process. I would recommend Rockville Mercedes Dealer and Bob. friendly and helpful throughout the entire process. I would recommend Rockville Mercedes Dealer and Bob. More

Ali was fantastic and very accomadating. She went the extra mile to be sure we were fully happy from the inital deal, to delivery and follow up. Very impressed with the dealerships work ethic!! Can't extra mile to be sure we were fully happy from the inital deal, to delivery and follow up. Very impressed with the dealerships work ethic!! Can't say that about other "Benz" dealers!!! THe hours of operation are extremly convenient as well as having a full service - service station. I highly recomend Ali. She is a pleasure to deal with and thorough. Hard to find someone like her today!! We look forward to doing business again in the future. More