
Mercedes-Benz of Rockville Centre
Rockville Centre, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Professional, yet personable! Anthony Angelo is top-notch! He ensures that your car is well taken care of and that you as the customer are as well. He makes the service portion of Anthony Angelo is top-notch! He ensures that your car is well taken care of and that you as the customer are as well. He makes the service portion of Mercedes maintenance a breeze! More
Another fabulous car leasing experience! I think George is probably one of the most sincere and professional car salesmen that I have ever dealt with. His appreciation of my loyalty in return I think George is probably one of the most sincere and professional car salesmen that I have ever dealt with. His appreciation of my loyalty in returning to lease another c300 was genuine and expressed. He gives the best pricing without asking and made the entire process enjoyable. I would highly recommend him. More
HORRIBLE EXPERIENCE HAVE A ISSUE WITH MY BRAND NEW CAR THE FIRST DAY, BEEN 15 DAYS AND ISSUE STILL NOT RESOLVED- NO CALL BACKS OR FOLLOW UP, took a week to get a loaner HAVE A ISSUE WITH MY BRAND NEW CAR THE FIRST DAY, BEEN 15 DAYS AND ISSUE STILL NOT RESOLVED- NO CALL BACKS OR FOLLOW UP, took a week to get a loaner SELLING AND FORGETTING IS THE KEY HERE- More
Great George has been my salesperson from day one. The very first time I visited the dealership I said out loud, I could never own a Mercedes-Benz George George has been my salesperson from day one. The very first time I visited the dealership I said out loud, I could never own a Mercedes-Benz George over heard me make that statement and said Yes I can and he made that dream come true. Thank George More
The best I've bought and leased many cars over the years and can say there is no one that is as straight forward, honest, and gets to the bottom line faster t I've bought and leased many cars over the years and can say there is no one that is as straight forward, honest, and gets to the bottom line faster than Mike. I will not buy from anyone else (nor should you). More
LEMON/LEMON/LEMON! 4 times my S550coupe has malfunctioned .After the 3rd time, they blamed me for getting into an accident.NOT FOR THEIR INABILITY TO FIX THE PROBLEM. B 4 times my S550coupe has malfunctioned .After the 3rd time, they blamed me for getting into an accident.NOT FOR THEIR INABILITY TO FIX THE PROBLEM. But each time I get it back,while it's still not working, they wash the car,I guess that is $3075 per month for my lease More
ZERO CUSTOMER SATISFACTION! I have been a loyal customer of Mercedes Benz of RVC(purchasing 4 cars from them since 2009).Currently I have a C300 and S550coupe. After 9 months my I have been a loyal customer of Mercedes Benz of RVC(purchasing 4 cars from them since 2009).Currently I have a C300 and S550coupe. After 9 months my lane assist features in my S550 stopped working. I brought in the car 2x times to have it fixed. The 3rd time I had it fixed for the same issue, I was asked if it was in an accident, WHICH IT WAS NOT, but they already knew this since they ran a CARFAX behind my back. At this point the car is still malfunctioning and needs to be"fixed" again a 4th time. I contacted their corporate office and was told there is nothing they could do but keep fixing it. They only care about selling you a car, not any sort of customer satisfaction. If you are having an issue, make sure to give them a bad review, that is all they care about. At this moment, I have a $140,000 car that is not being driven due to MERCEDES BENZ of ROCKVILLE CENTER inability help a loyal customer. They like to text you instead of speaking to you live on the phone, what a joke,stay away. Lastly, check out my Facebook post on Long Island Authentic Business Reviews, to see similar stories of unhappy clients More
Poor Quality, False Advertising "BEST", Expensive Been going here for a couple of years. Ive had good experiences and bad ones. I would rate this dealership as average, with undertones of excellence s Been going here for a couple of years. Ive had good experiences and bad ones. I would rate this dealership as average, with undertones of excellence shrouded by a few bad apples. The cars are poorly built and poorly supported despite purchasing every warranty. More
No negotiation needed/Beat price upfront George was the first Mercedes salesman I worked with while shopping for my wife’s new Mercedes. He was very pleasant and helpful from the beginning. W George was the first Mercedes salesman I worked with while shopping for my wife’s new Mercedes. He was very pleasant and helpful from the beginning. When it came to working out the numbers after the test drive he got straight to the point and offered me the best deal he could offer. I told him I was going to shop around at every Mercedes dealer in the north east (which I did!). He smiled and told me that was a great idea and to let him know what I discover. What I discovered was that George was not wasting any time: he gave me the best deal the first time I spoken to him. There was no negotiation necessary. I am a business man so I am not used to being handed the best deal possible up front. I have not worked with a better salesman that’s george and I have pirchased many many cars. More
Service Samantha Patti makes my experience at mb service a pleasure. She is a true professional and cares about the customer. It’s been 13 years and She never Samantha Patti makes my experience at mb service a pleasure. She is a true professional and cares about the customer. It’s been 13 years and She never disapoints. More