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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
June 19, 2021
I’ve only been to the service department Jason’s Herber is great in all respects called you back tells you what’s going on when it’ll be done how much do service calls etc. etc. is great in all respects called you back tells you what’s going on when it’ll be done how much do service calls etc. etc. More
by red9n
Verified CustomerEmployees Worked With
Lisa Brown, Jason Harber, Michael Marquez, Rudy Castillo, Ken Sammut, John Koponen, Pat Ernest
June 19, 2021
Great service very responsive . very clean store and sales people are not pushy and well informed on the vehicles. John was like a brother to us and made the buy easy and quick sales people are not pushy and well informed on the vehicles. John was like a brother to us and made the buy easy and quick More
by kirbywilliams
Employees Worked With
Ken Sammut, John Koponen
June 19, 2021
I have been a client of this dealership since 2007. I have been given nothing less than excellent service by ALL that I have encountered. GREAT JOB!!!! have been given nothing less than excellent service by ALL that I have encountered. GREAT JOB!!!! More
by lewisee2001
Employees Worked With
Julio Sop and Victoria, Julie Garcia, Amine Regragui, Austin Maharaj
June 18, 2021
Good service, and attention. I would never take my car anywhere else. I only wish Mercedes opened a car service/dealer in Elk Grove, CA. anywhere else. I only wish Mercedes opened a car service/dealer in Elk Grove, CA. More
by CARRERA544
Employees Worked With
Jack Manikoth, Efrain Vasquez, Jason Harber, Ken Harland, Cecilia Salgado, Patrick McGarrity, Greg Ranslow, Dave Rose, Dave Lanzone, Matt Milligan
June 18, 2021
Kept me informed of costs and time needed was available when promised rides were offered to and from service center waiting area cool and comfortable when promised rides were offered to and from service center waiting area cool and comfortable More
by RGSDIGNIT
Employees Worked With
Dave Rose
June 17, 2021
I believe the service was good,Though the technical I believe the service was good, Though the technical problems took too long to resolve. The Diesel retrofit makes me question future reliability. I h I believe the service was good, Though the technical problems took too long to resolve. The Diesel retrofit makes me question future reliability. I hope the extended warranty provided for Diesel upgrades is solid. We purchased an extended warranty at purchase, $4,500 never got used,now all this!! More
by GAILCOLEMAN
Employees Worked With
Efrain Vasquez, Dave Rose
June 15, 2021
As usual, top of the line, excellent, superb customer service! My service adviser Efran always exceeds himself, each and every service! Always a pleasure doing business! service! My service adviser Efran always exceeds himself, each and every service! Always a pleasure doing business! More
by patmarv
Employees Worked With
Efrain Vasquez, Kevin Franks
June 12, 2021
Service and body shop work was great! No complaints at this time. Check engine light has not returned after drive home. Matt Milligan was great. this time. Check engine light has not returned after drive home. Matt Milligan was great. More
by ASYLUM0
Employees Worked With
Matt Milligan
June 11, 2021
Friendly courteous helpful appreciate Lyft rides and car wash. This dealership should be proud of its service department. Highly recommended will come back the next time I have needs wash. This dealership should be proud of its service department. Highly recommended will come back the next time I have needs More
by SQUEAKTOY
Employees Worked With
Jack Manikoth, Efrain Vasquez
June 10, 2021
Overall experience just wasn’t good. I was expecting my car to come with certain features and it didn’t. Miscommunication it seems idk not satisfied car to come with certain features and it didn’t. Miscommunication it seems idk not satisfied More
by dannyaguilarsac
Employees Worked With
J hassin
