Mercedes-Benz of Sacramento

Good service. Great knowledgeable mechanical group and looking out for saving me money. Great communication and also for making me feel safe with COVID protocolos looking out for saving me money. Great communication and also for making me feel safe with COVID protocolos More

I have taken my GLC in for service a few times now and each time it has taken two or more days service. Communication could always use some improvement. Service updates are not readily communicated and each time it has taken two or more days service. Communication could always use some improvement. Service updates are not readily communicated and requires asking throughout the day. It would be helpful to know if the service can be completed on the service date or not so one could anticipate a loaner car and organize their day. More

They kept my car for almost 4 full days with no update. I called them multiple times to get an update but nothing. I also did not get any uber voucher or loaner car for all these days that i didn’t have my c called them multiple times to get an update but nothing. I also did not get any uber voucher or loaner car for all these days that i didn’t have my car. Awful service. More

After remodeling so clean fancy every staff’s are very kind also fast service don’t have to wait too long shuttle offer was nice as well kind also fast service don’t have to wait too long shuttle offer was nice as well More

We like to come because everyone smart and they know what they do. New building I love it.we come back and recommended my friends to. they do. New building I love it.we come back and recommended my friends to. More

Excellent Service. The purchase was excellent from the phone call to exiting and ending the Transaction. We had been trying to end our lease in Stockton but had no luck. Thank you Sacramento. The Mims phone call to exiting and ending the Transaction. We had been trying to end our lease in Stockton but had no luck. Thank you Sacramento. The Mims More

I was very pleased with the service that I received it was a very good experience for me and my car is running great good job. was a very good experience for me and my car is running great good job. More

I've been going to Mercedes Benz dealership on Arden and Howe for several years and have bought 6 MBZ from them. They treat you like family. I enjoy going there and consider myself coming home for service A Howe for several years and have bought 6 MBZ from them. They treat you like family. I enjoy going there and consider myself coming home for service AND I won't go to anybody else but them! More

Great service and friendly staff. Salesperson met every concern we had and the finance department worked with us on the timing to submit our loan request. concern we had and the finance department worked with us on the timing to submit our loan request. More

Disorganized service, service staff overwhelmed since a couple people called out. However there were plenty sales people who could have stepped up and acted like they were on the same team. Instead they tr couple people called out. However there were plenty sales people who could have stepped up and acted like they were on the same team. Instead they tried not to make contact with those of us waiting. Then when I asked for help with the controls of my AMG I was asked where I purchased it then told that is where I should go get help! WTH? And no wash! My first Mercedes, not impressed with your (Sacramento Mercedes) service. More