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Mercedes-Benz of Sacramento
Sacramento, CA
2,810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 20, 2020
Thank you for always taking care of us, professionalism and customer service has been acknowledged and appreciated! We trust The team there, thank you again! and customer service has been acknowledged and appreciated! We trust The team there, thank you again! More
by c.meredith
Verified CustomerEmployees Worked With
Brett Kellner
Helpful October 20, 2020
Our experience at MBZ OF sacramento was second to none! All expectations exceeded! The problem was less than I thought it would be and we were out quickly! All expectations exceeded! The problem was less than I thought it would be and we were out quickly! More
by DOUGLASLHOLROYD
Employees Worked With
Dave Rose
October 20, 2020
I've been with Mercedes Benz of Sacramento for over 10yrs. Each X I paid a visit to the dealership I've been treated like family. 10yrs. Each X I paid a visit to the dealership I've been treated like family. More
by crusera2002
Employees Worked With
Jack Manikoth, Efrain Vasquez
October 20, 2020
Mercedes- Benz of Sacramento provided outstanding service and allowed me to walk away with my dream car. The process was extremely easy and forthcoming. My salesman, John Kaponen, was the best salesman I’ve and allowed me to walk away with my dream car. The process was extremely easy and forthcoming. My salesman, John Kaponen, was the best salesman I’ve ever worked with. He was knowledgeable, friendly, worked hard on my behalf and made sure I had my chosen vehicle. The finance department also provided superior service and professionalism. Cannot say enough wonderful things about my experience. More
by sabrina.h.phillips
Employees Worked With
Lisa Brown, Michael Marquez, Ken Sammut, John Koponen
October 20, 2020
Mr. Tim Snider knowingly deceived me regarding the cracked rear window on this 2017 E300, it is not honorable and professional to act like this. cracked rear window on this 2017 E300, it is not honorable and professional to act like this. More
by cpc139
Employees Worked With
Tim Snider
October 20, 2020
I like how everyone at Mercedes Benz are professional and especially service managers. I rarely have problems with any service I do get. Will be back soon. especially service managers. I rarely have problems with any service I do get. Will be back soon. More
by LEIABROSE0412
Employees Worked With
Mike Gallagher
October 16, 2020
Took 6 hours to do what they said would take 2 hours. Told me in the middle it would be 45 more minutes, then sent the tech to lunch. 2.5 hours later I got my car back. I wasted the entire day am waiting Told me in the middle it would be 45 more minutes, then sent the tech to lunch. 2.5 hours later I got my car back. I wasted the entire day am waiting for a 2hr job! More
by PHILFORRER
Employees Worked With
Dave Rose
October 15, 2020
My car was supposed to be washed been when I went to get in it there was something spilled all down the front window and the body of the car was still dirty. The back lift was just as dirty as it was when in it there was something spilled all down the front window and the body of the car was still dirty. The back lift was just as dirty as it was when I brought it in. More
by bryankimehresman
Employees Worked With
Mike Gallagher
October 15, 2020
Best customer service, Very nice personality, very responsive, and cooperative. Thank you for making my dream come true. He’ll always follow up with us. responsive, and cooperative. Thank you for making my dream come true. He’ll always follow up with us. More
by abeer_baddaly
Employees Worked With
Thomas Lee
October 13, 2020
The issues with my vehicle are still unresolved. I have a sprinter RV and everything was tipped over when the tech brought the vehicle back, careless driving of a $100,000 vehicle sprinter RV and everything was tipped over when the tech brought the vehicle back, careless driving of a $100,000 vehicle More
by coyote_creek_ranch
Employees Worked With
Dave Rose
