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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
779 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 779 reviews
May 05, 2025
Miles. ..and others were willing to find what we were ultimately looking for. We appreciated their patience and staying after hours. ..and others were willing to find what we were ultimately looking for. We appreciated their patience and staying after hours. More
by mdimick
Verified Customer
May 05, 2025
Very straightforward, to the point. Also, very sensitive to customer's time. I'm a repeat customer for these reasons. Also, very sensitive to customer's time. I'm a repeat customer for these reasons. More
by jlowrance0
May 05, 2025
Cameron was great to work with at my annual service. He kept me informed about my vehicle and check in and out was a breeze. He kept me informed about my vehicle and check in and out was a breeze. More
by Mardi307
Employees Worked With
May 05, 2025
They found the car on a boat before arriving US. Deal done smoothly from Florida and worked out as planned. Couldn’t have been better!! Deal done smoothly from Florida and worked out as planned. Couldn’t have been better!! More
by john@johnfruth.com
May 03, 2025
It is a very professional atmosphere. The front desk is so nice and helpful. I also appreciated the video of what they were working on. The front desk is so nice and helpful. I also appreciated the video of what they were working on. More
by acrawalt
Employees Worked With
Forgot his name
May 02, 2025
I had a very pleasurable experience with Ken Garfield Mercedes Benz! The salesman Miles was awesome to work with! Mercedes Benz! The salesman Miles was awesome to work with! More
by stacey.wright.cpc
April 30, 2025
Super great experience working with Kyle. He made this purchase/trade in process super easy. Great crew He made this purchase/trade in process super easy. Great crew More
by Enzio Leben
April 30, 2025
Had a great experience working with Kyle to narrow down what I needed in a car. Very professional and was very knowledgeable. what I needed in a car. Very professional and was very knowledgeable. More
by Enzio Leben
April 29, 2025
Vivian, in service, is simply outstanding. I have been a customer of Garff Mercedes for over 40 years. Vivian is a perfect example of why I will keep coming back. And I must mention Toni, wh I have been a customer of Garff Mercedes for over 40 years. Vivian is a perfect example of why I will keep coming back. And I must mention Toni, who fields calls to service, she has such a memory and always so pleasant, kudos! More
by ray@kimber.com
April 29, 2025
Best service department ever! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! More
by TANNIEHYDE
