Mercedes-Benz of San Antonio - Service Center

Tyler’s communication was great. Always told me step by step what was going on until my car was ready. Always told me step by step what was going on until my car was ready. More

Excellent service from Tyler Jordan. Quick and effective. Above and beyond. Very happy customer. Satisfied Quick and effective. Above and beyond. Very happy customer. Satisfied More

Outstanding customer service from the service staff and the sells department. Both sections made me fell welcome and they approached me right away. The service done in my car was quick and right the firs the sells department. Both sections made me fell welcome and they approached me right away. The service done in my car was quick and right the first time. They keep both of my Mercedes vehicles running like new. Excellent facility. More

This dealership has consistently been excellent at presentation, courtesy and service. My service advisor Martin Flores has always delivered great service and I appreciate his honesty. presentation, courtesy and service. My service advisor Martin Flores has always delivered great service and I appreciate his honesty. More

Bryce Exceeded my expectation in the service department, His communication was on point ,along with getting me taking care of in a timely manner... Every staff member I encountered was happy.. It's nice to His communication was on point ,along with getting me taking care of in a timely manner... Every staff member I encountered was happy.. It's nice to see happy employees.. More

My service was completed sooner than expected. The team was extremely responsive and communicated along the way. The team was extremely responsive and communicated along the way. More

My Service Advisor Tyler Jordan and my Service Technician Steve Jordan are both exception...they don't come any finer. I know them as friends and service professionals. Steve Jordan are both exception...they don't come any finer. I know them as friends and service professionals. More

The service that I received was good they were able to get my vehicle fixed and returned back to me on the same day. The only downside was, they did not keep me up-to-date on the progress on my vehicle un get my vehicle fixed and returned back to me on the same day. The only downside was, they did not keep me up-to-date on the progress on my vehicle until it was ready. More

Purchasing the vehicle was an okay experience but the issues after have not met my expectations. For example the car only had one key and one was ordered. I was told by the salesman, Earl, that it would issues after have not met my expectations. For example the car only had one key and one was ordered. I was told by the salesman, Earl, that it would only take less than a minute to program. That was not the case when I stopped in to pick up the key. It actually took 45-60 minutes to program the key. On top of that the replacement key was making the blade which the salesman did not notice. Now, still waiting for something that should have been an easy fix. More

We enjoy MB of San Antonio. Excellent service, friendly staff. Javier is great! Thank you. Excellent service, friendly staff. Javier is great! Thank you. More